Data Program Support Specialist

CAO of Western New York

Job Description

PERSONNEL MASTER COPY

Job Title: Data Program Support Specialist

Division: CSBG

Department: Adult Services

Reports To: Data and Assessment Coordinator

Salary Level: Full-time/$16.00 Hour

WSP Grade:

FLSA Status: Non-Exempt

OSHA Class:

Approved By: Brandi L. Haynes, V.P. of Adult Services

Approved Date: 8/15/2023

SUMMARY

• PRIMARY DUTIES
  • Enters all CSBG program data into the CAP60 Data Management System.
  • Compiles and organizes a variety of client related information from all CSBG programs.
  • Responsible for collecting, scanning, and uploading all client related documentation for CSBG programs into our CAP60 Data Management System.
  • Provide ongoing assistance to all CSBG program staff and clients as needed.
  • Maintains clean, orderly work space.
  • Responsible for performing various computer related tasks as required (on-the-job training will be provided).

• SECONDARY DUTIES

Additionally, responsible for assisting with the client intake process on an as needed basis and for processing referrals linking clients to related community resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Gathers and compiles intake information from all CSBG programs required by various funding sources for delivery of services.
• Responsible for collecting, scanning, and uploading all client related documentation for CSBG programs into our CAP60 Data Management System, pertaining to the correct program and service.
• Enters all client demographic information into Client Characteristics Report.
• Informs area residents of availability and types of services;
• Circulates written information pertinent to community needs and issues
• Provides outreach and follow-up services to clients based on their needs
• Enters high volume of intake information into CAP60 Database Management System, using Form #100 for all CSBG programs within the agency.
• Assist in compiling data and reports for the agency.
• Performs other tasks as assigned by manager.
• Performs weekly documentation audits for programs

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School diploma or GED. Computer literacy required entering client data on computer. Ability to gain cooperation of staff and clients while maintaining a professional manner. Previous experience working in the community is desirable. Some background on using our CAP60 Data Management System, is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk/hear and write/type. The employee is frequently required to sit. The employee may occasionally be required to lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the workplace is moderate.

APPLICATION REQUIREMENTS

Completion of the CAO of Western New York, Inc., online application including submission of most current resume, and two signed release forms for a professional and a personal reference.

Community Action Organization of Western New York, Inc., is an Equal Opportunity Employer.