What are the responsibilities and job description for the Manager of Training Programs position at THE COMMUNITY GROUP?
Job Details
Description
The Training Manager will oversee daily department operations, manage administrative tasks, and develop and maintain the TCG Training & Workforce Development Training Department functions. This position will work with agency programs and with external early education programs to assess their training needs, market our training options, modify or develop training modules, and/or provide technical assistance related to quality and compliance.
Responsibilities include (but not limited to):
- Coordinate the planning, scheduling, and delivery of training and technical assistance in region 3,
- Manage and maintain the training schedule and develop PDC Service Delivery Plan.
- Responsible for data entry and reporting using the Learning Management System
- Manage enrollment: track and process registrations and provide programs and clients with exceptional service
- Create and maintain marketing materials in accordance to promote the PDCs & training department services.
- Draft internal and external program communications
- Manage industry navigation for incoming inquiries from the field; including use of an intake needs assessment.
- Administrative work required will include managing the training department website and registration process, social media, and maintenance of required department certifications.
- Answering telephone calls and emails from clients and directing them to relevant staff.
Managing the facilities:
- Dealing with maintenance and building management, training rooms reservation requests.
Technology Management:
- Overseeing office and training rooms technology needs.
Employee Development:
- Supporting employee training and development initiatives to enhance skills and performance.
Scheduling and Coordination:
- Managing calendars, scheduling meetings, appointments, and coordinating events or conferences.
Qualifications
- Bachelors degree in Early Childhood Education or related field is required;
- Demonstrated experience as a program administrator and/or strong project management skills.
- Strong interpersonal and communication skills;
- Must be able to teach courses in English and Spanish as required;
- Ability to speak and write Spanish.
- Ability to build and sustain relationships within the community that result in effective professional development for adults and quality education for young children.
- Able to take initiative, and work collaboratively in teams as well as independently.
- Proficiency in Microsoft Office Suite, Google Suite, databases, and web-based applications.
- Ability to work a flexible schedule including evenings and weekends as required.
The Community Group participates in the E-Verify program to determine the immigration and work-eligibility status of prospective employees. Please refer to the Notice of E-Verify Participation and the Right to Work documents for more information.
The Community Group is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Salary : $55,000 - $62,000