Server

Must be available to work a combination of days, nights, and weekends.

About Us

The rich legacy of Pinehurst, the "Home of American Golf," dates back 125 years, and includes incredible golf courses, hundreds of championships and almost every renowned figure in American golfing history. Situated in the heart of that golf mecca in the North Carolina Sandhills is The Country Club of North Carolina. There are many opportunities awaiting you here. We firmly believe that our employees can and will make significant contributions toward maintaining and enhancing CCNC's reputation as one of the "premier private clubs" in the Southeast and the "employer of choice" in Moore County.

Job Title

Server

FLSA Classification

Non-exempt

Salary Range

Commensurate with experience.

Reports to

Senior Food and Beverage Manager, Events and Catering Director

Date

February 2025

Job Description

Summary/objective

Provide food and beverage services to Club members and guests.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Sets up side station and performs assigned side (prep) work.
• Provides immediate attention to all members and guests upon seating.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Distributes food and wine menus, answers questions.
• Fills glasses with ice water and suggests menu items.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Assembles food on tray; procures items from each station as necessary.
• Serves meals, places dishes by courses in front of each person.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Presents dessert menus, suggests, and serves dessert, coffee, and after-dinner drinks.
• Verifies accuracy of prices, state and federal taxes, gratuity, and other charges on all checks.
• Presents the bill.
• Handles all cash and credit card charges as prescribed by standard operating procedures.
• Keeps dining room and bus station areas clean.
• Clears, cleans, and resets tables that have been vacated.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Attends pre-meal meetings as requested by the Senior Food and Beverage Manager.
• Thanks members and guests; invites them to return.
• Consistently follows local and state laws and the Club's policies and procedures for the service of alcoholic beverages to members and guests.
• Performs other appropriate duties assigned by management.

Competencies

• Is knowledgeable about the menu, buffet, and wine list.
• Ability to time the service of each course.
• Learns members' names and their special preferences.
• Knowledge of wines and spirits.
• Knowledge of and ability to perform required role during emergency situations.

Work environment

• Work in a hot, humid, and noisy environment.

Physical demands

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull, or lift up to 50 pounds.
• Continuous repetitive motions.

Required education and experience

• Grade 12 education.
• 1 year of comparable wait service experience.
• The ability to read, write and execute basic math skills.

Preferred education and experience

• Prior experience in club hospitality.

EEO statement

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.