Microsoft 365 Systems Administrator

Description

JOB SUMMARY:
The Microsoft 365 Systems Administrator is responsible for managing and maintaining the hybrid Microsoft stack, including O365, Azure, Entra ID, Exchange, Intune, OneDrive, SharePoint, Teams, Copilot, Purview Defender, etc. This is a technical position and will be hands-on.

GENERAL JOB DUTIES:

1.    Manage, support, and provide technical expertise for all Office 365 applications including Exchange, Teams, OneDrive, SharePoint, Entra ID, PowerBI, Power Automate, Security and Compliance, etc. 
2.    Manage Intune and Autopilot to provide consistent and seamless endpoint deployments.
3.    Perform daily activities within the Active Directory/Entra ID and O365 tenant including managing user accounts, shared mailboxes, AD, compliance, and configuration.
4.    Provide technical support to end users.
5.    Analyze and monitor for outages, trends, and global issues with Microsoft stack applications and systems.
6.    Collaborate closely with helpdesk support, security, infrastructure, and other IT personnel to ensure tasks are completed effectively and efficiently.
7.    Analyze and monitor for outages, trends, and global issues with Microsoft stack applications and systems.
8.    Assist in the design and implementation of monitoring, configuration management and reporting solutions.
9.    Identify, evaluate, and recommend new products, technologies, roadmaps, strategies, and future trends in client-facing Windows hardware & software, as well as potential areas for process improvement.
10.    Ensure that solutions, processes, and business knowledge are documented and communicated to other members of the technology team to mitigate single point of contact risk.
11.    Have the vision and dedication to entertain innovative technologies, implement, train, and support these innovative technologies that will increase efficiency and security.
12.    Regulatory Compliance:
•    Adherence to all laws & regulations, including the Bank Secrecy Act.
•    All other duties as assigned.

JOB SPECIFICATIONS:
    
Education:    
•    Bachelor's degree in Computer Science or equivalent combination of education and experience is strongly preferred. 
•    Preferred Microsoft Azure/M365 Certifications

Skills:        
•    Experience administering Entra ID, O365, Endpoint Manager/Intune/Autopilot, Enterprise Mobility Security, Purview.
•    Working knowledge of SharePoint to support implementation and administration.
•    Knowledge of Power Automate, PowerBI, Teams, Forms, etc. 
•    Proficiency with desktop/software deployment and patching.
•    Proficiency in using/administering Windows 10/11 and Microsoft O365 application suite.
•    Proficiency with core Cybersecurity fundamentals.
•    Prefer previous experience with the following technology solutions or other like solutions: SSO (Okta/Authenticator), End Point Management (Manage Engine, CrowdStrike), Cloud Technologies (Azure), VMware, Networking (Meraki, Cisco Firewalls, Fortinet Firewalls), Backup Solutions (Veeam, Rubrik, Zerto), AV (CrowdStrike), Microsoft Dynamics, and other similar technologies.
•    Strong end-user-facing skills.
•    Excellent communication skills from the executive level to hands-on resources are critical to success.
•    Mobile Device Management of iOS/Android devices.
•    Proficiency with core networking fundamentals (TCP/IP, DNS, DHCP, VPN) Knowledge of Cloud and virtual computing environments Azure, VMWare, etc.
•    Strong analytical and problem-solving skills and excellent verbal and written communication skills.
•    Highly self-motivated, energetic, and enthusiastic delivery of responsibilities.

Experience:    
•    Minimum of 5 years of IT related experience across multiple domains.
•    Minimum of 3 years of M365 Administration experience.
•    M365 Certifications preferred.

ESSENTIAL FUNCTIONS:
•    Some mobility
•    Use of hands
•    Vision
•    Some form of communication

ACCURACY AND ACCOUNTABILITY:

Measured by the completeness and accuracy work performed.

        
SUPERVISED BY:
IT Officer

SUPERVISES:
No Supervisory requirements

Qualifications

Dart Bank is a community bank, serving our community since 1925.  We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people.  Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives.  Dart Bank. For What Matters Most.

 We offer:

Medical Benefits
Dental
Vision
401(K) Employee Stock Ownership Plan
Paid vacation & sick time
Flexible scheduling
Employee Assistance Program
Dart Bank University
 

At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we deliver exceptional customer service.  We are a local business that cares about our employees and our community.

Dart Bank is committed to providing equal opportunity in employment, maintaining a diverse workforce, and prohibiting all forms of unlawful discrimination and harassment. 

All employment decisions, policies, and practices, in terms of the recruitment process and other conditions and privileges of employment, will comply with applicable federal, state, and local anti-discrimination laws.  The Company seeks, employs, promotes, and compensates qualified individuals based on ability, as demonstrated by performance and other legitimate non-discriminatory factors, without regard to race, color, religion, national origin, citizenship, ancestry, sex (including sexual orientation, gender expression, and gender identity), age, physical or mental disability, pregnancy, genetic information, military status, veteran status, or any other protected status under federal, state (in Michigan: marital status, familial status, height, weight, and misdemeanor arrest record), or local law (individually and collectively, “Protected Class”).