Billing Administrator

Position Overview: The Billing Administrator supports the administration of CalAIM and other contracted services by generating invoices, triaging referrals, entering data, submitting reports, and performing other essential administrative activities.

Essential Functions and Responsibilities:

• Triages CalAIM referrals for Housing Navigation, Housing Tenancy, Nursing Facility Transition to Home, and Environmental Accessibility Adaptation services to appropriate DMC team members;

• Offers support to staff by using multiple data systems, including assistance with entering consumer data, reviewing and uploading required documents, tracking and submitting authorizations, including but not limited to submitting CalAIM referrals for DMC consumers;

• Utilizes CalOptima Connect, Cumulus, Instamed, CIL Suite, and other databases to manage invoices, referrals, authorizations, and consumer data;

• Prepares monthly invoices for all fee for service contracts performed by DMC team members for review by the relevant Leadership Team member;

• Enters invoice tracking information and calculates funds remaining from each consumer’s total approved funding amount;

• Maintains internal service tracking spreadsheets and enters updates in a timely and accurate manner;

• Identify discrepancies, missing payments, and billings to ensure checks and balances;

• Communicates with various grant administrators, fee for service personnel, the accounting firm, and DMC team members in order to resolve issues related to invoices, referrals, and authorization requests;

• Performs regular consumer eligibility and authorization checks;

• Pulls relevant data necessary for monthly reports;

• Attend internal and external meetings related to invoicing and service authorizations;

• Cross-trains with the Finance Administrator to support in-house finance operations such as processing purchase orders, accounts payable invoices, and other tasks as needed;

• Adhere to established office hours and be present to support daily operations while demonstrating flexibility as needed;

• Be adaptable to changing priorities and take on additional responsibilities as needed.

Minimum Qualifications:

• A Bachelor's degree from an accredited college or university, or other experience transferable to this position is preferred;

• Minimum three years of experience with data entry, database management, or other relevant administrative duties, preferably in a human services setting;

• Previous experience in billing, accounting or a related field preferred;

• Proficient in Microsoft Excel including the creation, modification, and use of spreadsheets;

• Strong organizational skills with attention to detail;

• Evidence of advanced computer literacy and proficiency with Microsoft Excel;

• Effective problem-solving, communication, and interpersonal skills;

• Basic math skills (addition and subtraction);

• Ability to work flexibly and adapt to changing program needs;

• Valid California Driver's License or state identification card, car insurance (if applicable), and reliable mode of transportation;

• Working knowledge of the Independent Living philosophy and methodology is preferred; and

• Bilingual and/or ability to communicate in ASL is preferred.

• Persons with disabilities encouraged to apply.

Personal Attributes:

· Communicates in a clear, timely, and respectful manner;

· Demonstrates professionalism during work activities;

· Contributes to positive, supportive workplace interactions;

· Provides consumer-driven services in alignment with Independent Living Philosophy;

· Enters service data in a timely and accurate manner;

· Follows through on assigned tasks and due dates;

· Maintains a collaborative approach and works effectively as part of a team;

· Receptive to and willing to implement constructive feedback;

· Takes responsibility for communicating issues when they arise (and addressing them when able);

· Proactively shares feedback, ideas, and suggestions for organizational growth;

· Maintains attendance, punctuality, and other performance standards as outlined in DMC's Employee Handbook.

Work Environment/Physical Demands:

Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds.

Diversity, Equity, and Inclusion Statement
The Dayle McIntosh Center (DMC) is committed to creating a diverse, equitable, and inclusive environment which reflects the communities we serve, including older adults, people with disabilities, and people from other marginalized groups. We value the unique contributions of our team across a wide range of backgrounds, identities, and perspectives. We especially encourage applications from those who are Black, Indigenous, and People of Color (BIPOC), recognizing the strength their diverse perspectives bring to our work. DMC is an equal opportunity employer and complies with state and federal non-discrimination laws, providing reasonable accommodation for individuals with disabilities.

Job Type: Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Life insurance
• Paid time off
• Professional development assistance

Work Location: Hybrid remote in Anaheim, CA 92801

Salary : $20 - $24