Head Pickleball Professional

Love the Game. Lead the Experience. Be the Face of Pickleball for Our Members

CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION!

Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona.

Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked as #11 in the top 100 Golf Clubs, a Distinguished Emerald Club and one of America's Healthiest Clubs. Our employees are trained to be the finest, service-oriented employees in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family.

Mission: We provide exceptional experiences that instill pride in our community.

Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation.

Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity

Desert Highlands Association/Golf Club is seeking an enthusiastic and personable Pickleball Professional to enhance member engagement through exceptional on- and off-court experiences. This role combines pickleball expertise with a strong focus on member relations, event coordination, and community-building within Desert Highlands Community. While private and group instruction may be part of the role, the primary focus is creating memorable, high-quality experiences that elevate our pickleball culture.

Key Responsibilities:

Member Engagement & Experience

• Serve as the primary point of contact for members involved in pickleball programming.
• Act as the on-site ambassador for all things pickleball; foster a welcoming, inclusive, and high-energy environment for players of all skill levels.
• Actively build relationships with members to understand their interests and ensure satisfaction.

Programming & Events

• Design, organize and execute a calendar of pickleball-focused activities, including: Social mixers, round robins, themed tournaments, and clinics.
• Collaborate with other departments to integrate pickleball into broader club events and initiatives.
• Manage event logistics including communication, promotion, registration, and on-site coordination.
• Identify creative ways to grow participation and create buzz around pickleball offerings.

Instruction & Support

• Offer group clinics and private lessons tailored to varying skill levels.
• Provide informal coaching and encouragement during open play and events.
• Assist with player development and ladder/matchmaking recommendations when needed.

Operations & Administration

• Assist with court scheduling and equipment management.
• Track attendance and gather member feedback to continuously improve programming.
• Maintain knowledge of industry trends and integrate fresh ideas into the pickleball experience.

Qualifications:

Required Qualifications:

• High School Diploma, College degree preferred.
• Must be self-motivated and customer service oriented.
• Present a positive, professional image.
• Excellent communication and interpersonal skills.
• Ability to effectively interact with all levels of management, employees, members and guests.
• Organizational skills and ability to prioritize and multi-task.
• Sound judgment and decision-making skills; ability to work with minimal supervision.
• Ability to maintain confidentiality.
• Reliable and predictable attendance.
• Proficiency in Microsoft Office Word, Excel and Publisher.
• Ability to work with general office equipment such as a computer, phone, photocopier and all racquet sports equipment such as ball machine, stringing machines,
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.

Preferred:

• 4-year college degree
• Certified in Pickleball through the USPTA or PPR
• Elite level of playing ability
• Extensive knowledge of Pickleball
• Exude a passion for racquet sports
• Minimum 2 years instruction experience
• Experience in a high-level Racquet Sports Center environment
• Knowledgeable in Pickleball equipment and supplies

Physical Demands & Work Environment:

• 
  Position is in a world class Racquet Club located in an exclusive, private residential community in North Scottsdale, AZ.
• Must be able to frequently sit, stand, bend and walk.
• Ability to lift up to 50 lbs., and to lift overhead and push/pull, move lighter objects, and run on all court surfaces.
• While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and outside weather conditions.
• The employee is frequently exposed to extreme heat.
• Employee is occasionally exposed to moving mechanical parts.