What are the responsibilities and job description for the Spa Concierge position at The Dewberry Charleston?
Are you a highly motivated individual with refined professionalism and strong attention to detail? We want YOU to experience Southern Reimagined at The Dewberry Hotel, located in the heart of downtown Charleston.
Who We Are
We are a tightknit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.
About The Dewberry
As a 2022 Condé Nast Traveler Gold List award recipient for best hotel in the world, The Dewberry is located in the heart of downtown Charleston, bordering historic Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. Offering 154 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern Reimagined,” which he developed over the course of an eight-year renovation and preservation of the building. The hotel features several event spaces, the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, and treatments at our urban oasis, The Spa. The Dewberry is committed to delivering a world-class experience to our discerning guests with a thoughtful approach and flawless execution. We are known among our teammates, our guests, and our community as leaders in our field of hospitality who are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.
Benefits Of Joining The Dewberry Team
DEPARTMENT: Spa
REPORTS TO: Spa Manager
Summary
We are seeking a professional, reliable, and personable individual to join our spa team as a Spa Concierge. The ideal candidate will be responsible for providing exceptional customer service to guests, supporting the front desk operations, and ensuring that the back of the spa is clean and presentable.
Essential Functions
Who We Are
We are a tightknit group of passionate individuals who are unrelenting when it comes to offering a flawless experience at The Dewberry while maintaining our unique brand standards. Every Teammate plays a key role in contributing to the success of the whole hotel.
About The Dewberry
As a 2022 Condé Nast Traveler Gold List award recipient for best hotel in the world, The Dewberry is located in the heart of downtown Charleston, bordering historic Marion Square, just steps from the shopping and dining on King Street, Museum Mile and The Gaillard Center. Offering 154 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L. Mendel Rivers (circa 1964) federal building and pays homage to Charleston’s century architectural splendor. The hotel is the result of owner John Dewberry’s vision of “Southern Reimagined,” which he developed over the course of an eight-year renovation and preservation of the building. The hotel features several event spaces, the nationally celebrated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, and treatments at our urban oasis, The Spa. The Dewberry is committed to delivering a world-class experience to our discerning guests with a thoughtful approach and flawless execution. We are known among our teammates, our guests, and our community as leaders in our field of hospitality who are authentic, humble, and innovative operators driven to anticipate needs and exceed expectations.
Benefits Of Joining The Dewberry Team
- Competitive Pay
- Advancement & Growth Opportunities
- Full-Time and Part-Time Positions
- Flexible Paid Time Off
- 401K with Company Match
- Education Reimbursement
- Free Downtown Parking
- Subsidized Medical, Dental, & Vision Coverage for Full-Time Teammates
DEPARTMENT: Spa
REPORTS TO: Spa Manager
Summary
We are seeking a professional, reliable, and personable individual to join our spa team as a Spa Concierge. The ideal candidate will be responsible for providing exceptional customer service to guests, supporting the front desk operations, and ensuring that the back of the spa is clean and presentable.
Essential Functions
- Greet guests upon arrival using 5-Star language.
- Support the Front Desk by escorting guests to Spa locker rooms.
- Provide guests with information about Spa services and products.
- Maintain the cleanliness and organization of the locker rooms, relaxation room, treatment rooms, and the back of house area of the Spa.
- Ensure that all Spa supplies are fully stocked and readily available for therapists and estheticians.
- Follow all Spa policies and procedures.
- Participate in Spa staff meetings and training sessions as needed.
- Perform any other required duties as assigned by management.
- High school diploma or GED.
- At least one year of customer service experience.
- Ability to multi-task and work in a fast-paced environment.
- Strong communication and interpersonal skills.
- Detail-oriented and able to maintain a high level of cleanliness.
- Ability to lift up to 50 lbs.
- Flexibility to work weekends and holidays as needed.
- Experience working in a spa or within the hospitality industry preferred.
Assistant Spa Manager
The Woodhouse Day Spa - Charleston -
Pleasant, SC
