Resident Assistant

The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing support, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The Door operates two Supportive Housing sites, East 9th Street(The Foyer) and The Lee, providing social service support for the young adults that reside in the Supportive Housing Programs, located in the Lower East Side and Alphabet City. The Door's Supportive Housing program ideally serves young adults aged 18 – 26, some residents range in upper 20’s to mid-30’s, who are experiencing homelessness and may struggle with managing mental illness and substance use. Some clients may also be aging out of foster care or may have young children of their own. The goal of supportive housing at The Door is to support the residents in maintaining permanent housing, maintaining ADL’s, developing appropriate coping skills, and working towards greater independence. The 9th Street/Foyer consists of 28 individual (studio) and 12 (1 bedroom) units. In contrast, the Lee consists of 55 units: studios and shared suite.

The Resident Assistant will report to the Assistant Director/Resident Life Coach Supervisor at the designated Supportive Housing Program, providing oversight to ensure building safety, particularly during evening and/or overnight hours.

Responsibilities:

• Monitor resident activities in the building and provide crisis intervention as needed.
• Follow-up on directives from your direct Supervisor
• Ensure that Night Staff Policy and Procedures are followed
• Complete accurate and timely end-of-shift reports in Salesforce
• Be available for shift coverage Wednesday-Sunday with the possibility of some holiday coverage
• Implement positive youth/young adult development-focused activities onsite for residents: ADLs, budgeting, food security, maintaining apartments, paying rent, etc.
• Document all incidents and interventions with young people and building security in shift report and via email
• Communicate appropriately with resident coaches and program management during and following crisis situations.
• Attend all relevant meetings, trainings, workshops, and outside events
• Other responsibilities and functions as assigned by the supervisor

Qualifications:

• A minimum of a high school diploma or HSE; Bachelors preferred
• Minimum of 2-year experience with adolescents utilizing positive youth development principles
• Experience working with diverse at-risk populations such as LGBTQ , homelessness, mental health, and substance use
• Knowledge of social service systems and community resources as they relate to the youth/young adult population
• Demonstrate an understanding of and practice the principles of positive youth/young adult development
• Understanding of adolescent and young adult development, assessment, counseling, and/or crisis management
• Ability to engage people from strength-based, trauma-informed, person-centered philosophy
• Ability to provide crisis intervention when necessary
• Willingness to facilitate onsite groups, assist with offsite groups, provide 1:1 assistance and modeling with ADL’s
• Excellent oral and written communication skills

Work Schedule: Full time - Temporary - Monday - Friday, 4:00 pm - 12:00 am; 35 hours per week

Salary Range: $42,000 - $44,000