What are the responsibilities and job description for the Maintenance and Service Technician position at The Drying Company?
Maintenance and Service Technician
Schedule: M-F, Day Shift
Pay Range: $40,000-$50,000 (Starts at $18/hr project bonuses and sales commissions)
As a Maintenance & Service Technician at The Drying Company, you will perform routine annual maintenance and necessary repairs for homeowners on previously installed systems. You will also inspect areas of the home, suggesting solutions for problems you identify. At The Drying Company, we are passionate about delivering outstanding customer experiences and excellence-driven results. If you're a person of integrity, if you enjoy learning and want to be an expert in your field, and if you take pride in a job well done, Team TDC is the place for you!
What You’ll Do as a Maintenance & Service Tech:
-Perform regular/emergency service and routine annual maintenance on systems installed in , , and , including but not limited to:
- Changing filters
- Confirming dehumidifiers are functioning properly
- Changing batteries and testing alarms
- Pulling and reinstalling dehumidifiers and sump pumps
- Dig for drain lines and outlets
-Inspect systems and diagnose issues
-Update electronic records with photos, notes, estimates, etc.
-Communicate with homeowners to discuss findings and plan repairs
-Identify problems, educate homeowners, and sell solutions
What We’re Looking for in a Maintenance & Service Tech:
- REQUIRED: Valid driver’s license and clean driving record
- REQUIRED: Basic mechanical and tool knowledge
- Ability to communicate effectively in person and in writing
- Independent thinking and problem-solving skills
- A proactive, can-do attitude and a willingness to stay busy
- A dedication to providing the highest standards of customer service
- Proficiency with technology and ability to learn software
- An attention to organization, details, and follow-up
- The ability to independently lift/carry 50lbs
- Basic construction and carpentry knowledge preferred
- Sales experience in the home improvement industry preferred
What We Offer:
- The training, tools, and equipment required for success
- Health/life/dental/vision/disability insurance 401K
- Paid vacation and holidays
- Supportive, family-owned environment where excellence is celebrated
Working Conditions:
- Driving between office and jobsites in company service vehicles
- All seasonal weather conditions, including rain, snow, and extreme heat
- Small, tight, dark, damp areas of the home
Physical Requirements:
- Standing, walking, lifting, carrying, pushing, pulling, reaching, stooping, crouching, kneeling, climbing, etc.
- It is the policy of The Drying Company to maintain a workplace free of employees who test positive for any illegal drugs
Specializing in keeping the outside outside, The Drying Company is passionate about protecting homes and building strong relationships with our clients, our community, and our fantastic team! The Drying Company has been serving homeowners and businesses throughout Hampton Roads, Greater Richmond, and the Virginia Peninsula since 2002. We are a family-owned Home Performance Contractor, specializing in attics, basements, crawl spaces, foundation repair, and gutters. To learn more about our company, visit https://www.youtube.com/watch?v=k13KpH0Q7A0.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person