What are the responsibilities and job description for the Quick Lube Manager position at The Duke of Oil?
About us:
At the duke of oil, we pride ourselves on providing fast, reliable, and high-quality automotive services. Our 15-minute quick lube service is at the heart of our customer experience, and we're looking for a motivated and skilled quick lube manager to join our team.
Job Overview:
As the quick lube manager, you will oversee the daily operations of our fast-paced quick lube service, ensuring that every oil change and fluid service is performed efficiently and to the highest standards. You will manage a team, train new staff, maintain inventory, and ensure top-tier customer satisfaction - all while ensuring the service is completed in 15 minutes or less.
Key Responsibilities:
* Supervise and lead a team of technician to perform oil changes and fluid services within the 15 minute time frame.
* Ensure all services are performed according to company protocols, safety standards, and manufacturer specifications.
* Maintain and manage inventory of oils, filters, and other necessary supplies.
* Monitor team performance and provide coaching and feedback to improve efficiency and service quality.
* Handle customer inquiries and concerns in a professional and courteous manner.
Qualifications:
* Previous experience in automotive service or quick lube operations.
* Strong leadership and team management skills.
* Ability to work in a fast paced environment and meet time sensitive service goals.
* Excellent customer service and communications skills.
* Mechanical aptitude and familiarity with automotive systems.
* Maintain a clean and organized work environment.
* Ensure compliance with all company expectations.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person