What are the responsibilities and job description for the Front Desk Associate (SW) position at The Edge Fitness Clubs?
Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!
What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.
What You'll Do:
- Bring The Edge culture to life by ensuring each guest receives outstanding service by providing a guest friendly environment by greeting and acknowledging every guest, saying "hello" and "goodbye", while maintaining outstanding standards.
- Strive to continuously improve the member experience, revenues and retention rates.
- Maintain solid product knowledge and awareness of all product information, merchandise and services.
- Accurately and efficiently complete all sales transactions and maintains proper cash accountabilities at POS registers.
- Understands the opportunities of the business: every phone call, prospects walking through the door, in and out of the club.
- Master the tour and build excitement and value with potential new members to ensure an awesome first impression
What you will need:
- Energy & Enthusiasm
- A Passion for Fitness
- Ability to work with a sense of urgency
- Ability to work flexible hours, as necessary during closeouts or end of month
- A "roll up the sleeves" mentality
- Proven track record of achieving and/or exceeding sales goals