Intake Specialist

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day.

• If you smile when you answer the phone
• If you're an amazing scheduler with a sickening degree of attention to detail
• If you're very good with calendars, e-mail, spreadsheets, word processing, and the internet
• If your middle name is “No Drama” - but seriously we will consider you if it's not
• If you are an awesome juggler of tasks and can change gears quickly and you do not think scanning and copying are “beneath you”
• If you take pleasure in following up with potential new clients who do not retain the firm at the time of their consultation because you give a sh!t about them and the fact that we CAN help them - THIS IS THE JOB FOR YOU

If this sounds like a job you’d love, apply now!

$30,000 - $50,000 per year

• Take charge of various office tasks such as email correspondence, document management, data organization, and research to make sure our firm is running at peak efficiency
• Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard
• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team
• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files

• Previous experience with CRM and case management software desired
• Solid data entry, spreadsheet management, and computer skills
• Possesses outstanding communication skills and sense of empathy
• Previous legal experience a plus
• High school diploma or equivalent required; Bachelor’s degree preferred

We are a FAST growing boutique FAMILY LAW firm in Atlanta with four attorneys, seven committed and dedicated support staff, and more on the way! Most of us work IN PERSON at the office.

We are accountable: to ourselves, each other, and our clients. We talk about our feelings. We don't let fear stop us. We are #unstoppable. We may appear to be a band of misfits to the outside world but inside we gel. We bring to our clients what we give ourselves - which is everything- compassion, but steel. We don't let traumas of the past stop our future selves from achieving GOALS. We are ALWAYS striving for excellence. And now for the part that most companies tell you.

In addition to a competitive compensation package, we offer:

• Forward-thinking career advancement planning
• Medical, dental, and vision insurance
• 401K with matching contributions
• Paid Time Off
• Continuing Education reimbursement
• Company-sponsored life insurance