What are the responsibilities and job description for the Professional Relations Specialist position at The Emily Program?
Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.
Professional Relations Specialist Position Overview
The Professional Relations Specialist nurtures and manages referral partner relationships within a designated territory with the goal of driving awareness and demand of program services to meet/exceed established registration goals of Veritas Collaborative and The Emily Program throughout Minnesota.
Location:
- Position requires residence in the state of Minnesota.
- Position will report on-site at least once per month.
- Position requires regular travel throughout Minnesota.
Schedule:
- Monday-Friday 8:00 am-5:00 pm CST
- Some Weekends and evenings are required for events and conferences.
How Professional Relations Specialists Empower Recovery
- Develop and execute written quarterly business development plan which will include strategies/tactics used to generate awareness and demand pipeline within the designated territory to meet or exceed registrations targets on a monthly basis, enhance program awareness, and positively impact reputation.
- Accountable for the maintenance and growth of referral relationships and recovery of lost referents within an assigned region using the outreach team sales process and ideal customer profile (ICP) framework.
- Works collaboratively with Professional Relations Associates on new business acquisition prospecting efforts as part of a designated pod team.
- Supports referring provider needs and admissions conversion goals by providing clarity on the admissions process, updates on referrals as needed, triaging questions for clinical team members, and addressing concerns or feedback as issues arise.
- Provide opportunities for educating and networking with professionals about eating disorders. Represent Veritas Collaborative and/or The Emily Program in a highly professional manner at events, conferences, and provider activities.
- Work closely with the marketing team in providing input on collateral and resources, identifying support needed for outreach efforts, and planning and execution of regional event/conference activities with a focus on driving positive return.
- Other duties as assigned.
Qualifications
- Bachelor's required, preference for degree in marketing, communications, or psychology.
- 2 years experience working in sales, business development or account management roles.
- Experience working in behavioral health or eating disorder outreach preferred but not required.
- Experience working with Salesforce or similar CRM tools
- Must be willing and able to travel up to 50% of time within assigned territory.
- Must possess current, valid U.S. Driver’s License.
- Must have reliable transportation.
What we offer:
Employee Benefits
We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.
- HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
- Dental insurance (Delta Dental)
- Vision insurance (EyeMed)
- Short-term and long-term disability insurance
- Company-paid life insurance
- 401(k) plan available two months after start date
- Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation
- Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.
Educational Opportunities
As a national leader in eating disorder treatment, we are committed to encouraging career growth and providing our staff with robust clinical education. That’s why we partner with the University of Minnesota Medical School and have a team dedicated to providing ongoing education with in-house continuing education credit opportunities through webinars and in-person events. We continuously work to develop new education programs like our upcoming Behavioral Health Technician certification program.
Are you in your first internship? Are you within hours of your licensure? We have on-the-job training to help you reach your career goals. New master’s degree therapists can accumulate hours by leading groups to earn full licensure.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid work
- Office
Application Question(s):
- What is your expected salary for this position?
Experience:
- Professional Relations: 2 years (Required)
- healthcare: 1 year (Preferred)
Ability to Relocate:
- Saint Paul, MN 55108: Relocate before starting work (Required)
Willingness to travel:
- 50% (Preferred)
Work Location: Hybrid remote in Saint Paul, MN 55108