Executive Director

Do you have a gift for caring for Seniors and are you looking to join a team that creates communities that feel like home? We are looking for compassionate and talented team members who have a passion for caring for our Residents.

Responsible for managing the day-to-day operations of the Community, achieving and maintaining maximum occupancy of the Community, achieving high resident/employee satisfaction, generating respect in the neighborhood for the Community, ensuring smooth operation of the Community and generating the projected budget objectives for the company.

Spectrum Retirement Communities, LLC. is considered a leader and innovator in senior living.

SRC is ranked in the top five senior living companies for excellence by its peers and voted Best of Senior Living by SeniorAdvisor.com. We are a privately held company which operates senior living communities in 9 states from Ohio to Oregon. Celebrating our second decade of operations, we continuously live by our Core Values and fulfill our Mission to create communities that feel like home where residents thrive and relationships grow. For more information or to view other opportunities, visit www.spectrumretirement.com.

Executive Director III Job Responsibilities:

• Operate the Community in a manner that will ensure company profitability by exceeding all community budget and census guidelines as set by the company. Follow and adhere to the budget in all situations. Monitor staffing hours and overtime daily to detect problems early and to avoid utilizing temporary staffing. Refer to the Global Staffing Model daily to ensure hours are within budget and compare to the Daily Labor Report.
• Ensure positive resident, family, and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions. Hold a town hall meeting once a month with residents while leading the conversation. Follow up on any unresolved issues in a timely manner.
• Perform marketing and sales activities including public relations efforts, prospective resident follow-up, and direct sales monitoring to ensure positive occupancy percentages. Be active in YGL daily ensuring that all tasks are followed up on timely and familiarize yourself with prospects.
• Recruit, hire, train, discipline, and supervise staff in all departments.
• Contract for approved services (including beauty salon), and direct and evaluate the performance of all service contractors in providing needed services.
• Perform administrative duties including month-end reports. Timely and accurate completion of all daily, weekly, and monthly billings, and accounting and bookkeeping requirements (i.e., residents, A/R, A/P, payroll, collections, etc.)
• Ensure all events in the Entertainment and Programming Department will enrich the residents’ social and physical needs as well as increase their community involvement.
• Maintain confidential (HIPAA compliant), accurate, and appropriate records for each resident, prospective resident and employee of the Community.
• Comply with all state and federal laws and regulations and all company rules regarding the operation of the Community.
• Follow Spectrum Retirement’s reporting policy for all regulatory visits, correspondence, and responses.
• Develop and maintain systems that will effectively monitor Community operations including, but not limited to, occupancy rate, income and expenses, supply and capital asset inventories, resident and staff satisfaction (i.e., suggestion boxes), family nights, monthly town hall meetings, monthly staff meetings, weekly department meetings and 1:1 weekly meeting with all direct reports.
• Assist in coordinating resident move-ins. Periodically review each resident’s status and ability to perform under the terms and conditions of the Residency Agreement. Exercise professional judgment in determining each resident’s suitability and placement for transfer to an environment appropriate for their mental and physical condition.
• Be able to navigate with ease Yardi EHR and log in daily to review notes entered from the last 24 hours. Attend all care conferences and be prepared to speak to pricing of care levels with residents and families.
• Be familiar with the basics of dementia and ensure that the residents are appropriately placed and families have the necessary support.
• Ensure that all apartments are rent ready and turned within 7 days of vacancy.
• Routinely monitor the kitchen sanitation, meal quality, quality and appearance of service and staff, cleanliness of resident apartments, and resident satisfaction. Be present in the dining room daily.
• Have a basic understanding and knowledge of Fair Housing Rules/Laws.
• Be knowledgeable with all programs, systems and policies that Spectrum Retirement utilizes.

Executive Director III Educational Requirements:

• Minimum of high school diploma. Bachelor’s degree preferred.
• Assisted Living Administrator Certification/License a plus.

Other Requirements:

• The safety of our Residents and Team Members is our top priority. To help accomplish this, all team members must be fully vaccinated against COVID-19 in accordance with our company policy.
• Must be medically able and willing to wear a NIOSH-approved tight-fitting respirator (N95 mask), if required by and in accordance with federal or state regulations or Spectrum policy.

Executive Director III Work Experience:

• Must have at least seven years of experience in senior living or multifamily residential with three years’ experience in leadership role.
• Must comply with all State and Federal mandated training and/or certification programs for the position of Executive Director.
• A continuous, demonstrated interest in and knowledge of the elderly and their needs and the competency to meet those needs on a consistent basis. Compassion for the elderly, disabled and sick.
• Good marketing and public relations skills; experience in personnel management. Good communication skills, verbal and written, and routinely follow written and verbal instructions. English language skills adequate to allow communication with residents and staff. Teambuilding and conflict resolution skills and meeting management; understanding of budgeting, financial record keeping and reporting, government regulations, operational systems and procedures and must be able to apply that understanding to ensure the smooth operation of the Community.
• Current state specific driver’s license and appropriate driving record.

The Benefits Program is offered to all Eligible Full-Time Team Members (Salaried and Hourly) and their families:

¨ Medical; Dental; Vision; Voluntary Insurance (Accident, Disability, Cancer, Critical Illness, Hospital Indemnity and Life Insurance); HSA or FSA Spending Accounts; 401(K); PTO (Paid Time Off) and Holiday Pay; Tuition Reimbursement

Other benefits offered to ALL Team Members:

¨ Online personal development courses; Perk Spot discount program for endless discounts at restaurants, local businesses, various retailers and more; lucrative team member referral program; monthly engagement program with free prizes; recognition programs.

Spectrum Retirement Communities, LLC and its affiliated companies are Equal Employment Opportunity employers. We also participate in the E-Verify program, a service of DHS and SSA.

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