What are the responsibilities and job description for the Part Time Night Auditor position at The Fairfield Inn & Suites of Winona?
The Fairfield Inn & Suites of Winona is hiring a weekend (Friday, Saturday) Guest Service Representative as Night Auditor!
Are you someone who is a detail oriented, has a passion for customer service, and enjoys working independently but also being a part of a group environment? If so, the Guest Services Representative as Night Auditor may be the position for you! Take a look at the requirements and role expectations below and if this role intrigues you, please apply!
As a Guest Service Representative as Night Auditor you will be working in varied fast-paced environment; all while adhering to hotel policies, procedures, standards, and striving towards exceeding guest expectations.
Requirements:
- High School diploma or GED
- Customer service experience is preferred
- Optimistic attitude
- Ability to effectively work during 3rd shift (overnights)
- Able to work both Holidays and Weekends (Every Friday, and Saturday)
Role Expectations:
- Represent the hotel in a polite and professional manner.
- Sell rooms by taking reservations.
- Greet and register incoming guests.
- Processing guest folios and collecting payment.
- Administering and managing cash handling responsibilities.
- Balancing and processing the day’s journal
- Credit card processing
- Recording and reporting all Management Reports to Rivers Hotel Company corporate office, through creating and compiling daily Microsoft Excel spreadsheets.
- Handling guest requests and concerns promptly and with courtesy.
- Assisting guests with any inquiries regarding local entertainment, restaurants, or transportation.
- Maintaining efficient and effective flow of information with guests and all internal departments.
- Care for property and clean both the property and job equipment.
- Meeting room set-up, which includes moving equipment weighing up to 50 pounds.
- Check-out and thank departing guests.
- Thrive to meet and abide by Fairfield Inn & Suites brand standards.
- Handle additional duties as requested by guests and management.
- Strive to exceed Marriott International Brand Standards
Requirements:
- Optimistic attitude
- Willing to work both Holidays and Weekends
- High School diploma or GED
- Customer service experience is preferred
- Sales experience is preferred
Job Type: Part-time
Pay: From $15.00 per hour, additional $1.00 on audit
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Rotating weekends
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Rivers Hotel Company is a privately held hotel development and management company with our corporate office located in Winona Minnesota. The combined experience in hotel development and property-level operations, together with the leadership team consisting of specialized hospitality industry experts, make Rivers Hotel Company a leader in the industry and experts in delivering a first-class guest experience.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Work Location: In person
Salary : $15 - $16