What are the responsibilities and job description for the Loss Prevention Officer position at The Fairmont Hotel?
Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.
Job Description
Loss Prevention Officer:
At Fairmont Hotels & Resorts, ensuring the safety and wellbeing of our Colleagues, guests and visitors is an integral part of our operations. As a Security Officer, your attentiveness, efficiency and commitment will ensure your hotel remains a safe, enjoyable workplace and travel destination.
Reporting to the Director of Loss Prevention, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises
- Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance
- Ensure that any violations to law or hotel policy is investigated and reported
- Respond to all emergency situations and provide First Aid and C.P.R. as required
- Correct and report any fire hazards or health and safety hazards
- Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations
- Conduct regular floor patrols, cash counts and crowd control
- Conduct departmental key control audits and maintain key control records
- Maintain computer records of all actions in a Daily Activity Report
- Follow all safety policies
- Other duties as assigned
Qualifications
Qualifications:
- Previous experience in a Security role required
- Computer literate in Microsoft Window applications required
- Certification in CPR First Aid required
- University/College degree in a related discipline preferred
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.
Additional Information
What's in it for you:
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary Shift Meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academy designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
- Career development opportunities with national and international promotion opportunities
