What are the responsibilities and job description for the Hotel Supervisor position at The Farrington Inn?
About Us
At Best Western Farmington Mo, we’re all about creating a welcoming, comfortable experience for our guests—and that starts at the front desk. We’re looking for a motivated, upbeat, detail-oriented, and hardworking individual to join our Supervisor program. If you’re eager to grow into a leadership role while being hands-on in daily hotel operations, this is the perfect opportunity for you!
What You’ll Do
As a Supervisor, you’ll primarily work at the front desk and hotel Operations, learning what it takes to lead a successful team while ensuring guests have an outstanding experience. You’ll work closely with management and gain valuable leadership experience in hospitality. Your responsibilities will include:
- Providing a warm, welcoming experience for guests at check-in and check-out.
- Leading by example at the front desk—ensuring smooth daily operations.
- Handling guest concerns professionally and finding solutions quickly.
- Overseeing front desk agents, assisting with training and coaching.
- Managing reservations and room inventory to maximize occupancy and revenue.
- Monitoring Best Western Rewards enrollment and guest engagement.
- Ensuring front desk organization and cleanliness—because first impressions matter!
- Learning about hotel financials, scheduling, and revenue management as part of your leadership training.
- Supporting other departments as needed, such as housekeeping and maintenance, to ensure seamless hotel operations.
Who You Are
This role is perfect for someone who is:
✅ Energetic and positive—you bring a great attitude to work every day.
✅ Detail-oriented and organized—you notice the small things that make a big difference.
✅ A natural leader—people look up to you, and you’re ready to take on more responsibility.
✅ Passionate about customer service—you genuinely enjoy making people feel welcome.
✅ Able to multi-task—you stay cool under pressure, even on busy days.
✅ A team player—you support your coworkers and step in wherever needed.
✅ Looking to grow in hospitality—this is a stepping stone to a leadership position!
What’s in It for You?
- Paid hands-on training to develop leadership skills.
- Opportunities for career advancement—we promote from within!
- A dynamic work environment where no two days are the same.
- Employee discounts on hotel stays (hello, affordable vacations!).
- A supportive, fun team that values hard work and positivity.
If you’re ready to take the next step in your hospitality career and become a future hotel leader, we’d love to hear from you! Apply today and grow with us.
Job Types: Full-time, Contract
Pay: $15.00 - $20.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- On call
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $15 - $20