Concession Cashier

Job Title: Concession Cashier
Department: Sanza Food Services
Reports To: Concessions Manager
FLSA: Non-Exempt
Employment Type: Part-Time
Location: Amerant Bank Arena

Job Summary:
Cashiers are responsible for providing an excellent guest experience with taking food and beverage orders in a timely and efficient manner.  This is a part-time, event-based position located within the Food and Beverage Department of Amerant Bank Arena. Hours for this position fluctuate depending upon the event schedule.

Job Functions:

Specific duties include but are not limited to:

• Greet guests in a warm and welcoming manner
• Work with team members during the event to ensure excellent customer service standards are met
• Accurately use POS system while serving a high volume of guests in concessions stands
• Expedite guest food orders promptly at concession stands and/or portables
• Assist with pre-event setup including stocking product and setting up cashier/prep stations.
• Thoroughly complete all station breakdown responsibilities.
• Practice proper product control and handling of all inventory and equipment
• Partner with other team members to ensure food and beverage quality 
• Assist in preparation of food items
• Understand and follow all Health Department Food & Safety regulations
• Understand and properly execute responsible alcohol service 
• Maintain organization and cleanliness of all areas within the concession stand.
• Be comfortable with the arena and know how to navigate personally, as well as, assist guests
• Support any other Food & Beverage department as needed
• Other tasks as assigned by supervisors and managers

Qualifications:

• Must be a minimum of 18 years of age
• Previous customer service and cashier experience a plus
• Ability to work in a fast-paced environment in which guest satisfaction is always the goal
• Strong inter-personal skills; establishing and maintaining productive relationships with fellow workers and supervisors
• Must be extremely organized and detail oriented with the ability to multi-task
• Must be able to work in an environment with fluctuating temperatures, often cold
• Must be able to work in an environment where noise level is generally high with heavy crowd traffic
• Must be able to perform physical requirements of the position, including bending and/or lifting up to 50lbs and standing/walking for extended periods of time without sitting
• Must possess a positive attitude and strong work ethic. Must have a “team-first” mentality with an eagerness to learn

Position Type/Expected Hours of Work:
This is a non-exempt position. Must have flexible hours with the ability to work nights, weekends and holidays as needed.

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