Demo

TFS-Customer Care Appointment Center

The Foundation Specialists
College Grove, TN Full Time
POSTED ON 1/28/2026 CLOSED ON 3/28/2026

What are the responsibilities and job description for the TFS-Customer Care Appointment Center position at The Foundation Specialists?

At TFS, our purpose is bold and unwavering: to Redefine Our Industry. We do more than
repair homes—we elevate standards, experiences, and outcomes. Our culture is rooted in four
core values that guide every decision and interaction:


• Humble Heart – We remain teachable and respectful, always valuing others.
• Hungry Spirit – We pursue growth, take initiative, and strive for excellence.
• People Smart – We communicate with emotional intelligence and build meaningful
relationships.
• One Team – We collaborate, support one another, and win together.
We are looking for a Production Scheduler who embodies these values and is excited to grow with
a team committed to learning, innovation, and impact

Responsibilities:

  • Represent us by taking calls, scheduling sales, and service appointments.
  • Provide vital tactical support to other departments of the company.
  • Keep customer records and database current & accurate.
  • Provide each customer with a remarkable experience.

Requirements:

  • Demonstrable experience in production/job scheduling, administration, and/or customer service
  • Exceptional telephone and interpersonal skills
  • Ability to see the picture while having a high attention to every detail
  • Proficiency in Microsoft Office computer applications required, plus ability to navigate software programs
  • Ability to pass pre-employment drug screen & background check

What You Gain:

  • A supportive culture built on trust, respect, and a sense of fun
  • The right tools and comprehensive training to help you succeed
  • Solid pay and great benefits
  • Real chances to grow your career

This is an in-office position located in College Grove, not remote. Full-time M-F w/ rotating Saturdays.

Earning Potential: $35,000- $42,000 per year

If you're ready to join a mission-driven, high-energy scheduling team where your skills and results truly matter — apply today!

Learn more about us at www.thefoundationspecialists.com

Salary : $35,000 - $42,000

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