What are the responsibilities and job description for the Customer Service position at The French Agency?
Customer Service Position supporting the sales team
100% Remote - Must live in Phoenix area and have a home office, not for traveling around type of job
1-3 years customer service required
Longevity is required
Contract to Hire - typically hired on after 4 months - they hire every employee this way
Must pass a background and drug test
Customer Service, Data Entry, Scheduling, coordinating installation, delivery, issues
Education, Experience and Skills:
- High School Diploma or GED, some college courses beyond high school preferred;
- 1 to 3 years experience in a customer service or high paced office environment;
- Advanced keyboarding skills required, knowledge of Windows based programs and Microsoft office applications;
- Excellent communication and organization skills;
- Ability to prioritize and multi-task; and
- The ability to work in a team environment.
After Hired On you will receive the following benefits:
- Multiple Medical/Dental/Vision to choose from including HAS
- 401k 4% match
- Merit increases annually – just raises upon cost of living
- Tuition Reimbursement (As long as it has something to do with your field of work. For example, going to school to be a Veterinarian is going to be a NO)
- Quarterly Bonuses
- 80 hours of Vacation
- 40 hours of Sick
- 2 Floating personal days
- Holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving and After, Christmas and After, New Years
- Potlucks and fun around the office
- Birthday Committee
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