What are the responsibilities and job description for the Client Implementation Specialist position at The Hagerty Group, LLC?
A company is looking for a Client Implementation Specialist to train clients on SaaS products and guide them in designing and developing custom websites.Key ResponsibilitiesLead the onboarding process and manage client go-live projectsServe as the main point of contact for clients, ensuring understanding of the softwareConduct training sessions and collaborate with design teams to create tailored website designsRequired Qualifications, Training, and EducationBachelor's degree (or equivalent) in business, technology, or a related fieldExperience in onboarding / implementation, client success, technical services, or customer support rolesSolid understanding of SaaS products and basic software principlesAbility to manage multiple projects and prioritize tasks effectivelyFamiliarity with public company requirements, including Sarbanes-Oxley (SOX), is a plus