Case Manager

Position Title: Case Manager

Job Type: Full time

Salary: $55,000

Reports to: Director of Client Services

Work Hours: Office hours are between 9AM-6PM, Monday-Friday. Schedule will vary, 40 hours of working time between these hours to meet program needs.

About The Haven Project: The Haven Project’s Mission is to equip and empower homeless unaccompanied young adults 17-24 with the skills and support they need to be successful. Intensive case management, vocational training and educational interventions are key components of our strategy to address the needs of these high-risk homeless young adults.

Position Description: The Case Manager is a key part of the Client Services team, working in our Client Service Center to provide direct supports, education, advocacy and supervision for young adults, in accordance with the mission of The Haven Project. This position will be primarily responsible to provide case management for clients.

Occasionally transports materials weighing up to 50 pounds. Frequently ascends/descends stairs in buildings without elevators.

Essential Duties and Responsibilities:

The Case Manager will work to keep clients focused and actively completing goals and typical objectives in accordance with the 6 main areas of services we provide: Basic Needs, Housing, Employment, Education, Health, and Community.

• Provide case management to 17-24 yr. old homeless youth individually and in small groups
• Provide hands on job search, resume writing, and life skills activities
• Provide a safe, productive, social environment for program participants
• Under direction of the Director of Client Services, work individually and in groups with young adults to develop life skills
• Participate in outreach efforts to homeless youth, including community flyering, developing outreach connections with collateral agencies or providers, and occasionally managing volunteers for community flyering
• As directed, contact youth via phone and social media
• Maintain good communications with collateral services providers and family members.
• Facilitate group activities for the youth involved in the program in coordination with the other project staff
• Facilitate recreational activities for program participants
• Ensure the safety of program participants by working with the team to enforce program safety protocols.
• Participate in activities and efforts to promote the Haven Project, including participation in outreach activities
• Document program activities as needed for program evaluation
• Attend staff meetings as required.
• Flexible hours to meet the needs of the program
• Present themselves professionally and positively at all times

Qualifications:

• Intermediate computer skills required
• 2-3 yrs. experience working with at risk populations required
• Bachelor’s degree preferred
• Excellent communication skills
• Personal transportation preferred
• Bilingual – Spanish/English speaking preferred

Benefits

• Paid time off
• Paid holidays: New Years day, President’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Columbus/Indigenous People’s Day, Veteran’s Day, Thanksgiving & the Friday after Thanksgiving, Christmas Eve (half day) and Christmas Day (12.5 days) Includes 1 day off for employee birthday per year
• 401K
• 401K Matching: The company matches 50% of up to 6% of employee contributions, and those company contributions are vested 100%
• Employee discount: 20% off of all cafe purchases
• Professional development assistance

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance

Schedule:

• Day shift
• Monday to Friday

Ability to Commute:

• Lynn, MA 01901 (Required)

Ability to Relocate:

• Lynn, MA 01901: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000