What are the responsibilities and job description for the Life Enrichment Coordinator position at The Highlands at Wyomissing?
- Develop, implement and execute programming opportunities, through fostering public relations with residents and external community groups, in accordance with The Highlands’ Wellness Philosophy (ENGAGE) to ensure a diversity of offerings that meets current and future resident’s preferences.
- Supports all programs, through a customer service focused culture, by serving as a liaison to ensure resident or 3rd party vendor needs are met to successfully complete a program including programs that occur at night or weekends.
- Oversees the internal resident portal including onboarding new residents, advertising current and future opportunities, and ensuring all documentation is accurate and timely posted.
- Ensures the timely and accurate completion, distribution, and coordination of advertisements for program opportunities, calendars, newsletter, schedules, records, and reports.
- Ensures all programming opportunities align with the programming budget and when necessary, submitting accurate capital and operating budget requests and submitting vendor invoices.
- Plans and implements strategies to improve procedures and processes to transform the resident experience.
- Serves as a liaison to Residents’ Council committees and participates actively in the Wellness Team (ENGAGE).
- Addresses resident issues and special requests, providing personalized support when necessary.
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