Service Invoicing Coordinator

The Hiller Companies, LLC has an immediate opening for Service Invoicing Coordinator. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.

Job Summary: The Service Invoicing Coordinator is responsible for verifying the accuracy and completion of submitted customer service orders and processing customer invoices in Hiller's service software platform, verifying the accuracy of the service order completed and ensuring that is processed in a timely and efficient manner.

Pay Range: $23.00/hour - $33.00/hour. Individual salary will be determined by factors including education, skills, experience, expertise and physical location.

Location/Hours: This position is remote and will support the West Region of Hiller. Must be able to work a full time schedule within the hours of 7 am - 5 pm Pacific time to support offices in the Mountain and Pacific time zones.

Key Responsibilities:

• Review completed jobs for accuracy, confirming that job items and ordered materials are properly included.
• Review and adjust item source codes if necessary.
• Confirm costs entered for job items
• Verify all purchase orders for jobs have been received and added to job costs.
• Confirm job salesperson and technician as reflected in completed job.
• Create invoice and assign pricing based on customer contract.
• Tag any items needed and place job on hold for updates.
• Process invoices and send to accounting system.
• Request and follow up on required documentation as needed.
• Follow established guidelines to ensure compliance with approved standard practices.
• Other duties as assigned.

What We Are Looking For:

• High School Diploma/GED is required.
• An associate degree in business or supply chain is desirable.
• Bachelor’s degree or equivalent related experience a plus.
• 3-5 years of office experience/data entry/customer service with demonstrated knowledge of accounting processes.
• Experience with JD Edwards Enterprise One and Service Trade preferred.
• Experience in service-related industry is desired.
• Proficient with Microsoft office applications including Excel, Word and Outlook.
• Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.
• Demonstrated ability to function as self-motivated, high-energy, independent worker, and strong team member.
• Ability to multi-task, prioritize and manage time effectively.
• Excellent written and spoken English language skills, with the ability to communicate professionally.
• Strong analytical and problem-solving skills with attention to detail.
• Strong organizational skills with the ability to prioritize and manage multiple competing priorities.
• Strong documentation and data entry skills.
• Ability and enthusiasm to learn quickly.
• Ability to focus on problem resolution rather than just problem identification. Creativity and critical thinking are required.

Physical Requirements:

• Must be able to sit for long periods of time.
• Must be able to effectively use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Must be able to perform some repetitive motions while using a computer.
• While performing the duties of this job, the associate is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands or arms.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.