What are the responsibilities and job description for the Marine Service Sales Representative position at The Hiller Companies?
The Hiller Companies, LLC has an immediate opening for Marine Service Sales Representative. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Marine Service Sales Representative is responsible for acquiring and managing customer accounts, executing sales strategies, and coordinating with internal teams to drive service revenue growth and ensure customer satisfaction for Hiller's marine services.
Key Responsibilities
The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: The Marine Service Sales Representative is responsible for acquiring and managing customer accounts, executing sales strategies, and coordinating with internal teams to drive service revenue growth and ensure customer satisfaction for Hiller's marine services.
Key Responsibilities
- Create and execute a weekly customer call plan, partnering with Sales Manager on targets and strategy.
- Respond to all sales leads in a timely matter.
- Daily cold calls to prospective customers not currently doing business with Hiller.
- Account management activities to maintain/increase service revenue with existing customers.
- Daily visits to customers to document on-site systems, equipment, and contact information.
- Provide electronic quotes for new or additional services using industry specific service program.
- Follow up on previously submitted quotes with visits or calls to secure the business, overcoming customer objections, issues, or concerns as necessary.
- Coordinate with multiple divisions service operations teams to ensure positive customer experience.
- Work with engineering and an operations to coordinate customer success and product knowledge.
- Verify accurate customer contact information and equipment information for clients & projects.
- Coordinate with team to ensure that the correct parts are being ordered for quoted repair jobs.
- Maintain strong working relationships with the Hiller technicians and office staff to facilitate effective communications and exceptional customer service.
- Continually learn all aspects of all products, programs, and services offered by Hiller.