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Customer Service Representative

The Hire
Providence, RI Full Time
POSTED ON 2/6/2025 CLOSED ON 5/2/2025

What are the responsibilities and job description for the Customer Service Representative position at The Hire?

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

At least 1 - 3 years' of relevant work experience

  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Bilingual is preferred
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