What are the responsibilities and job description for the ROOM ATTENDANT position at The Holbrooke?
Description
We are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. You MUST be able to work weekends. The goal is to enhance customer experience by keeping our facilities in clean and orderly condition. Family meal every day, room tips and discounts on dining.
Requirements
Responsibilities
- Clean and tidy all areas to the standard cleanliness within time limits
- Deliver excellent customer service
- Create daily job lists and record all serviced rooms
- Maintain equipment in good condition
- Report on any shortages, damages or security issues
- Handle reasonable guests complaints/requests and inform others when required
- Check stocking levels of all consumables
- Comply with health and safety regulation and act in line with company policies and licensing laws
Skills
- Proven working experience in relevant field
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritization and time management skills
- Professionalism along with speed and attention to detail
- Knowledge of English language
- High school degree
Benefits
- Employee discount
Shift:
- 8 hour shift
Experience:
- Cleaning Experience: 1 year (Preferred)
Work Location: In person