What are the responsibilities and job description for the Server/Waiter position at The James Pub & Provisions?
The James Pub is a modern Irish pub. We promote a team focused work environment. We are seeking a skilled and friendly Server to join our team. As a Server, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests. Your main goal will be to ensure customer satisfaction and enhance our restaurant's reputation.
Responsibilities:
- Greet and seat customers in a timely and friendly manner
- Take food and drink orders accurately and promptly
- Provide menu recommendations and answer any questions about the menu
- Serve food and beverages to customers in a professional and efficient manner
- Check on customers throughout their meal to ensure satisfaction
- Handle customer complaints or concerns with professionalism and help resolve issues promptly
- Process customer payments using POS system and handle cash transactions
- Collaborate with management and kitchen staff to ensure timely delivery of food orders
- Maintain cleanliness and sanitation standards in dining areas
Experience:
- Previous experience working in a restaurant or similar hospitality environment is required.
- Familiarity with food handling procedures and safety standards. Serv Safe Allergen certification and TIPS are required.
- Strong customer service skills with the ability to provide exceptional guest services
- Ability to work in a fast-paced environment while maintaining attention to detail
With tips our front of house staff regukarly make $35 - $45 per hour. If you are passionate about providing excellent service and enjoy working in a dynamic team environment, we would love to hear from you. Apply now to join our team as a Server!
Job Type: Full-time
Pay: $15.00 - $45.00 per hour
Benefits:
- Employee discount
- Food provided
- Paid training
Restaurant type:
- Upscale casual restaurant
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $15 - $45