What are the responsibilities and job description for the Commercial Lines Account Manager position at The Jonus Group?
Job Description
Commercial Lines Account Manager
Job Summary
Elevate your career with a supportive and forward-thinking company, where talents are recognized, rewarded, and celebrated! A growing agency is looking for a Commercial Lines Account Manager to join their team. This position plays a pivotal role in delivering unparalleled service that leaves a lasting impression. Your dedication to providing timely, consistent, and top-notch service will make a significant impact, fostering lasting relationships and driving collective success.
Responsibilities
Commercial Lines Account Manager
Job Summary
Elevate your career with a supportive and forward-thinking company, where talents are recognized, rewarded, and celebrated! A growing agency is looking for a Commercial Lines Account Manager to join their team. This position plays a pivotal role in delivering unparalleled service that leaves a lasting impression. Your dedication to providing timely, consistent, and top-notch service will make a significant impact, fostering lasting relationships and driving collective success.
Responsibilities
- Responsible for servicing a book of business, ensuring client satisfaction and retention.
- Develop and nurture strong relationships with key clients, underwriters, and insurance carriers through regular communication.
- Handle incoming service requests from clients and promptly address their inquiries or concerns.
- Manage the quoting process for new and renewal business.
- Prepare comprehensive and high-quality insurance submissions to carriers on behalf of clients or prospects.
- Review and analyze quotations received from carriers to identify the most suitable options for clients' insurance needs.
- Create professional and accurate insurance proposals for presentation to clients.
- Develop concise and informative summaries for existing clients to ensure they have a clear understanding of their insurance coverage.
- Review endorsements to verify accuracy and compliance with clients' insurance requirements.
- Coordinate and order loss runs as needed for client accounts.
- Assist clients during premium audits and handle disputes if necessary.
- Prepare and issue certificates of insurance as required by clients.
- Perform thorough contract reviews to identify insurance requirements and ensure compliance.
- Prepare timely and well-structured binders and invoices upon binding of coverage, including securing premium financing when needed.
- Verify the accuracy of newly issued policies before delivering them to clients.
- Market client accounts, prepare marketing information, gather necessary data for client presentations, and present marketing options to clients.
- Maintain excellent communication with clients, carriers, producers, and team members in a professional and timely manner.
- Utilize the client management system to update policies, log client meetings and activities, and manage follow-ups efficiently.
- Prioritize and manage your workload efficiently.
- Stay up to date with industry trends, maintain relevant certifications, and complete assigned training.
- Stay informed about underwriting requirements and authority outlined by each carrier to provide accurate information to clients.
- Demonstrates strong verbal and written communication skills, with the ability to effectively communicate with clients, insurance carriers, and team members.
- Possesses a comprehensive understanding of various insurance products and demonstrates the ability to provide expert advice to clients.
- Experienced in building and maintaining positive client relationships, ensuring exceptional customer service and satisfaction.
- Holds an active Property and Casualty (P&C) Insurance License.
- Preferred Agency Management System Experience: EZLynx
- 2-3 years of relevant insurance industry experience preferred.
- Previous commercial lines account management experience is required (basics of account management, knowledge of commercial insurance concepts, etc.).
- Holds at least one professional designation or has comparable job experience.
- Above average computer skills with the capacity to master essential software programs.
- Excellent opportunities for professional growth and advancement.
- Competitive compensation: Between $60k - $65k (based on experience) bonuses & commissions.
- Paid time off and company holidays.
- Additional benefits, offerings, and advantages.
Salary : $60,000 - $65,000