Barback - Midnight Rambler

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

The Joule Dallas, TX

Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.

Overview

The Barback is responsible for maintaining cleanliness and proper stock behind the bar, as well as ensuring the best-in-class guest experience. They are also responsible for assisting the Bar staff in keeping the bar organized for an efficient flow of service throughout their shift.

Responsibilities

• Request, pick, verify and put away all requisitions for liquor, wine, beer, juices, soft drinks and food items used for the bar areas. 
• Stock the bar areas with liquor, wine, beer, juices, soft drinks, glassware and condiments.
• Develop a complete working knowledge of all products served by the bar.
• Ensure that all side opening and closing duties are completed.
• Adopt a positive approach in dealing with guests problems and issues to ensure guest satisfaction.
• Adhere to sanitation, safety, and alcohol beverage control policies to ensure compliance with regulations.
• Maintain cleanliness and organization of the bar area.
• Attend to customer needs with a friendly and professional attitude.
• Operate and maintain bar equipment and tools.
• Perform other duties as assigned by leadership.

Qualifications

• One year of previous experience in a similar role
• High school diploma or equivalent preferred.
• Evening shift availability.
• Adequate communication skills: must be able to effectively communicate with customers and coworkers
• Patient in dealing with guersts.