Rapid Rehousing Case Manager

About The Ladies of Hope Ministries (The LOHM)

The Ladies of Hope Ministries (The LOHM) is a 501c3 nonprofit organization located in New York, NY, whose mission is to help disenfranchised and marginalized women and girls transition back into society through resources and access to high-quality education, entrepreneurship, spiritual empowerment, advocacy, employment, and housing.

Position Overview

The Ladies of Hope Ministries has an immediate opening for a Rapid Rehousing Case Manager that will be responsible for the implementation and delivery of home based case management services for women experiencing homelessness due to domestic violence in New Orleans. The primary goal is to assist individuals in addressing the barriers to maintaining permanent housing using a strengths-based, Housing First approach. Functions performed include housing location, goal planning, connection to community resources, home visits, rental payment monitoring, landlord engagement, and problem solving with other Case Managers. Work is accomplished by advising and motivating program participants to accomplish goals in their Individual Service Plan.

Primary Duties and Responsibilities

• Working closely with the Housing Consultant and LOHM’s Rapid Rehousing Team in order to locate housing options
• Develop and update Individual Goal Plans with program participants using an Intensive Case Management approach, assisting them to set and prioritize short and long-range goals
• Complete monthly home visits to support individuals in performing the tasks required to maintain housing stability, including on-time payment of rent and household maintenance
• Conduct regular assessments with a standardized tool
• Work with the individual to resolve issues with the landlord, as needed
• Provide referrals as needed to supportive services and work collaboratively with LOHM staff and Rapid Rehousing team to advance the goals of the individual
• Maintain current records in the Homeless Management Information System (HMIS) database and other case files, documenting interactions with individuals in the standardized format
• Capture daily and monthly statistics and other required reports as directed
• Maintain effective working relationships with other agencies to which (and from which) participants may be referred
• Attend staff meetings, HUD CoC and other meetings as required
• Local travel throughout New Orleans to perform home visits
• Other related duties as required

Qualifications

The successful candidate will demonstrate the following qualities and skills:

• Minimum 2 years of experience providing case management services and working with a diverse population.
• Must be familiar with the housing landscape in New Orleans as it relates to locating housing for clients
• Familiarity with HUD, Rapid Rehousing and Continuum of Care housing and social services programming preferred
• Commitment to social justice and the mission of The Ladies of Hope Ministries.
• Strong written and verbal communication, administrative, and organizational skills.
• Ability to maintain a realistic balance among multiple priorities, high-volume tasks in a timely fashion.
• Ability to work independently on projects from conception to completion.
• Proficient in Microsoft Suite (Microsoft Outlook, Word, PowerPoint) and Adobe Acrobat and Google Suite (Gmail, Google Docs, Google Sheets, Slides and Google Meet)
• Knowledge of web-based meeting platforms (Zoom, GoToWebinar) and database management system (Salesforce).
• Must have valid driver's license, reliable transportation and minimum state requirement auto insurance on the vehicle used for work.

Compensation

Salary range is $45,000 to $50,000 - Compensation for the position is competitive and commensurate with experience. Benefits include medical, dental and vision (80% employer-covered), paid time off and holidays.

How to Apply

Submit a detailed cover letter describing your interest and qualifications and a current resume to hr@thelohm.org. Please add Rapid Rehousing Case Manager – New Orleans in the subject line. Qualified applicants will be contacted for an initial phone interview.

The Ladies of Hope Ministries (The LOHM) provides equal employment opportunities for all applicants and employees. Formerly incarcerated, minority, bi-cultural, and LGBTQ are encouraged to apply. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, religion, national origin, citizenship, age, sex, disability, sexual orientation, gender identity, gender expression, military status, marital status, familial status, pregnancy, arrest or conviction record, unemployment status or any other characteristic protected by applicable law.

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $45,000 - $50,000