What are the responsibilities and job description for the Front Desk Associate position at The Lash Lounge Crown Point - 107th & Broadway?
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests' natural lashes
WHO WE ARE LOOKING FOR:
Seeking outgoing, personable, sales-oriented individuals for our Full-Time role at The Lash Lounge Crown Point as our Salon Concierge!
This is a sales position! Your focus will be on converting potential customers into clients, selling memberships ( which saves our guests so much money!), and providing and excellent customer service experience for all guests.
Schedule: Must have availability weekdays/evenings/weekends
Responsibilities:
-Greet visitors and provide an excellent customer service experience
- Meet and exceed guest membership and scheduling targets
-Consult with guests on key benefits of services, memberships, and retail products
-Coordinate appointment scheduling, communicating confidently via phone, text, and email
-Maintain a clean and inviting environment
Requirements:
- Prior customer service or membership sales preferred, but not necessary
-Strong attention to detail
- Ability to multitask in a fast- paced environment
-Excellent communication abilities ( verbal, phone, and email) with a customer service attitude
- An ability to remain calm under stressful circumstances
- Exceptional time management and organizational abilities
- Hands- on experience with office equipment, like printers and POS systems
- Reliable transportation
- Presents as professional, confident and approachable
-Knowledge of the beauty industry is a plus!
WHY JOIN OUR TEAM?
- Hourly wage commission on sales
- Career growth and development opportunities
-Discounted services and products
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12