What are the responsibilities and job description for the Assistant Center Director position at The Learning Experience - Corporate?
Center Directors at The Learning Experience influence the growth and development of both children and teachers. They create an environment of collaboration and community, encouraging everyone to thrive.
People Leadership
- Supports the network of talent in the center and actively participates in recruitment as needed. Working knowledge of Career Plug and hiring practices.
- Demonstrates passion for making a difference in the lives of children and employees; leads by example with enthusiasm as evidenced by center atmosphere & engagement.
- Leads by example to provide constructive feedback to employees based on objective examples. Partners with CD to foster accountability, motivates through strengths, and encourages opportunities of professional growth.
- Supports monthly team meetings to communicate important information, team building, and/or training opportunities.
- Asks for support as necessary and appropriate. Uses available resources to problem solve.
- Supports with monthly classroom observations. Feedback is shared appropriately with center manager to ensure teachers receive timely follow up. Observation forms must be complete with appropriate signatures and filed.
- Makes sound decisions to responsibly manage people and business operations (exercises good judgment).
Enrollment Growth
- Supports in the maintenance of the Lead Tracking portal with accurate data. Helps nurture leads per TLE guidelines and timelines. Has working knowledge of how to accurately document each connection.
- Helps maintain a tour ready center to promote conversion and customer satisfaction.
- Assists in competition shops at least 2x/year and uses that knowledge to better present TLE programming to new families with approved tools. Well versed on offerings in the community.
- Actively supports in the resolution of parent or staff concerns in a timely manner- center has had zero problematic complaints escalated to corporate in a 3-month timeline.
- Supports in the implementation of brand initiatives as intended to drive engagement and retention.
Profitability
- Supports in the consistent management of budgeted labor hours while remaining in ratio based on state guidelines.
- Aware of the center’s enrollment and budgetary metrics. Takes action to maximize efficiencies.
- Assists in accurate billing and collection all family monthly tuition; supports in the maintenance of less than 1% private pay ARs carryover monthly.
Standards & Quality
- Upholds health/safety standard operating procedures in full compliance with local and state licensing regulations. Creates and sustains a positive, professional relationship with state licensors.
- Supports in the new hire onboarding process and trainings execution, and progress is documented. New Hire Training Inventory is complete within first 5 days of hire.
- Assists, as appropriate, with the maintenance and compliance of Student and Staff files.
- Supports in the compliance of all wage and hour policies and requirements (state mandated labor law).
- Supports in the implementation of TLE curriculum and alignment with TLE and state standards. Helps ensure the curriculum materials are fully stocked, monthly theme implemented, design & display standards. Displays mastery understanding and implementation of curriculum.
- Supports in CORAdvantage quality assessments are at 98% completion (min) in each period- contingent on child’s start date; assists with parent conferences at least two times per year.
- Supports with the maintenance of the physical center environment: working knowledge of placing work orders, working with vendors, escalating non-working technology items or outstanding inspections and assists in bringing all to resolution.
- Assists in the replenishment of all center inventory to ensure center is fully stocked/ within budget.
Qualifications:
- 1 in a center leadership/management level role preferred
- 2 years of Lead Teacher experience highly preferred
- Must have professional teaching experience for infant to preschool children
- Bachelor’s degree in ECE or related field preferred.
- Strong knowledge of state licensing rules and regulations
- CPR and First Aide Certification highly preferred
- Must meet state specific guidelines for the role
Salary : $16 - $18
Admissions Director
Rockledge Health & Rehabilitation Center -
Rockledge, FL