Community Support Worker

GENERAL RESPONSIBILITIES: Under the supervision of the CSW, a CPSW-CPS provides services that support consumer centered and consumer driven recovery toward self- sufficiency including efforts to engage consumers and/or their families in achieving the consumer's service plan goals. The CSW-PSS assists consumers to gain access to and maintain community services.

ESSENTIAL DUTIES: Under the supervision of the CSW and given the consumers identified areas of concern (subsistence, housing, mental health, substance use, medical, career/employment, education, family, social, legal and other issues), the CSW-CPS assists and/or works with the consumer to achieve the consumer's Service Plan goals in the following areas:

Service Planning
1. Create, update, and review their service plan and advanced directives as per policy
2. Identify and/or explore formal and informal support systems including community resources to assist in achieving service plan goals

Crisis Prevention/Intervention
1. Prevent a crisis by identifying early signs of crisis/relapse
2. Deescalate a crisis
3. Identify and use possible alternatives to emergency departments and inpatient services in addressing crisis/relapse
4. Use natural supports, i.e. contact family members and/or other care givers to help manage crisis/relapse associated symptomatology
5. Discuss medication management with the individual and or family members.

Resource Coordination: Gain/maintain access to necessary psychosocial rehabilitative services as well as medical, housing, vocational, financial, social, entitlement and other necessary services.

Skill Building: Build interpersonal, community coping, and functional skills in one or more of the following areas: Career Planning, Communication, Daily Living, Developmental Issues, Home Life, And Housing Management: Procurement and Maintenance, Money Management, Self-Care, Social Relationships/Socialization, Work Life, Work and School Readiness/Study Skills, Co-occurring Illness Education and others as needed.

Symptom Management/Self-Monitoring:
1. Identify and minimize negative effects of symptoms which interfere with the individual's daily living,
2. Maintain employment and school tenure including learning
1. symptom monitoring
2. illness self-management skills
3. relapse prevention skills
4. about medication and their side effects
3. Assist the individual with motivation/skill development in taking medications as prescribed

Building Natural Supports: Build relationships with neighbors, friends, family, landlords, employers, educators, and others who assist the individual achieve their goals.

Additional duties:
1. 60% or more of CCSS must be face-to-face or in vivo (where the consumer is).
2. Provide follow-up to determine if accessed services have adequately met the consumer's service plan goals.
3. Attend agency staff meetings and trainings as required.
4. Perform other tasks as required by supervisor.

Skills: The CSW demonstrates a working knowledge of the following skills as important recovery, resiliency, and empowerment tools:
1. Commitment to working with persons with severe and persistent mental illness, severe chemical dependency, and co-occurring diagnoses.
2. Sensitivity to trauma, gender, ethnic and other cultural factors that affect persons served and how these influence service planning and practices.
3. Assisting the individual in developing a Service Plan including a recovery/resiliency management plan, a crisis management plan, a transition plan when needed, and, when requested, advanced directives related to his/her behavioral health care.
4. Crisis prevention and intervention.
5. Psychosocial rehabilitation including familiarity with methods for emphasizing individual strengths within the recovery model.
6. Accessing medical, vocational, financial, social, and housing, entitlement, and other necessary services as important community resources.
7. Life skills education.
8. Familiarity with medical conditions, medications and symptom management and illness self-management skills education.
9. Developing and the eventual succession of natural supports in people’s lives.
10. Word processing, spreadsheet, database and Internet skills.
11. Strong written, verbal, and interpersonal communication skills.

Physical Requirements: Able to sit for extended periods, lift up to 20 pounds.
OSHA-related: Moderate exposure to VDT. Exposure to bodily fluids and hazardous materials considered minimal.
Other Requirements: Must be accessible by phone in case of a client or agency emergency after
hours.
In-state travel
Flexibility of time schedule.
A valid New Mexico driver’s license and auto insurance.
Must pass criminal background check.
Completion of core CCSS skill training requirements
Certifications:

Job Type: Full-time

Pay: $20.00 - $22.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Must be fully covid vaccinated

Ability to Relocate:

• Santa Fe New Mexico: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $23