What are the responsibilities and job description for the Banquet Captain position at The Madison Concourse Hotel?
We're looking for a Full Time Banquet Captain to join our Banquets team! The Banquet Captain supervises and coordinates the activities of banquet waitstaff to ensure that our delicious food and beverages are served promptly to delight our guests and exceed expectations. This is a great position to use and grow your supervisory skills in a beautiful environment!
Some of the things you are responsible for:
- Making sure all set-ups are done according to contract, make sure they are running on time and that clean-up is proper and complete
- Helping train new waitstaff on the proper banquet waitstaff procedures
- Reading Banquet Event Order contracts and being aware of special items, such as specific dietary needs or allergies
- Supervising and directing waitstaff for each function during busy and slow times of meal service
- Attentively serving meals and beverages to guests with courtesy and knowledge of the meal
- Ensuring the banquet is running smoothly: glasses are filled, food is served, and tables are cleared in a timely fashion
- Other duties as assigned
Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug free workplace.
Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:
- Free employee parking underground
- Free employee meal every shift
- Discounted hotel rooms
- 401-K matching retirement plan
- Paid time off
Full time positions also offer:
- A comprehensive Quartz health insurance plan - Our best plan has NO deductible!
- Delta Dental insurance
- Vision insurance
- Company-paid basic life insurance and short term disability
- Flexible Spending Account (FSA)
- Additional life insurance policy
Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer.
Apply online: www.concoursehotel.com/employment
Experience
Required- 1 year(s): Customer Service experience
- 1 year(s): Food and beverage experience
- Prior banquet experience desired!
Education
Required- High School or better
Behaviors
Required- Leader: Inspires teammates to follow them
- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Required- Self-Starter: Inspired to perform without outside help
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
