What are the responsibilities and job description for the SafeHouse Server Assistant PT position at The Marcus Corporation Referral Program?
Control, the brilliant mind behind SafeHouse—Milwaukee’s covert headquarters for spies and agents since 1966—is on the lookout for a stealthy and service-savvy Serving Assistant to support the front-line operatives (servers) and keep operations running with precision. If you have a passion for teamwork, quick moves, and behind-the-scenes support, this is your mission—should you choose to accept it. Behind our hidden red door lies a world of espionage-inspired dining, complete with secret passages, two-way mirrors, and mysterious messages. But even the best spies need back-up. As Serving Assistant, you’ll be the crucial link between our kitchen agents and guest-facing field agents, helping ensure a smooth, seamless guest experience.
Mission Objectives:
• Assist servers in delivering food, drinks, and secret messages to guests with stealth and accuracy
• Clear and reset tables with the speed of a double agent—no trace left behind
• Keep service stations fully stocked and mission-ready with utensils, napkins, condiments, and supplies
• Support with running food, refilling waters, and ensuring all guests have what they need to enjoy their covert operation
• Maintain a clean, organized environment in both front-of-house and support areas
• Respond to guest requests with charm, quick wit, and top-tier hospitality
• Work closely with both kitchen and front-of-house teams to complete missions efficiently and effectively
What We’re Looking For in a Stealthy Support Agent:
• A positive, guest-focused mindset—your mission is to assist and impress
• Fast, efficient, and agile—you work like you’ve trained with top agents
• Excellent communication and teamwork skills—you’re always ready to back up the squad
• Physical stamina to stay on your feet, lift, bend, and move with purpose
• Flexibility to work a variety of shifts including weekends, evenings, and holidays
• No experience? No problem. We train operatives on the job.
Top Secret Perks:
• Room and dining discounts at Marcus Hotels & Resorts
• “Two-for-one” movie passes at Marcus Theatres
• Paid time off and early wage access
• Medical, dental, and vision insurance after 30 days
• Company-paid life insurance and 401k with employer match
• Opportunities to grow and transfer within the Marcus family
• A fun, dynamic team that loves hospitality (and the occasional spy pun)
About Us:
SafeHouse Milwaukee, part of The Marcus Corporation, has been crafting top-secret guest experiences for nearly 60 years. We’re “People Pleasing People” who thrive on mystery, hospitality, and a little mischief. We celebrate individuality, teamwork, and unforgettable service.
SafeHouse Milwaukee is an Equal Opportunity Employer.
