What are the responsibilities and job description for the Case Aide position at The Montgomery County Coalition for the Homeless?
Description
Title: Supportive Housing Case Aide (Part-Time)
Program: Partnership for Permanent Housing (PPH)
Reports to: Program Director
FLSA Status: Non-Exempt
General Description: The PPH Case Aid provides daily living and life skills support to individuals who have experienced homelessness in a scattered site permanent supportive housing program.
Essential Duties and Responsibilities:
· Assists residents with securing an apartment and coordinates move-in.
· Assists residents with problem-solving, daily living and life skills tasks. Provides social support and a “listening ear” for resident concerns.
· Monitors safety of residents during home visits and communicates any concerns to Case Manager.
· Documents interactions with residents via progress notes.
· Acquaints client with the location of neighborhood amenities.
· Assist clients with applying for SSI; SSDI; food stamps and other community resources.
· Arranges and provides transportation for residents to physician, social service, outpatient treatment appointments and/or to community resources (i.e., grocery store, pharmacy, clothing bank, social services office (DHHS)).
· Provides emergency intervention in response to hostile situations and crises and follows protocol to address emergencies to include contacting the Case Manager, Program Director or calling 911 when applicable.
· Participates in regular staff meetings and organization’s staff retreat.
· Other related duties as assigned.
Requirements
Required Knowledge, Skills, and Abilities:
· Bachelor’s degree in human services-related field desired. Will consider combination of qualifications equal to educational and work experience.
· Strong verbal communication skills
· Ability to write routine reports and documents.
· Ability to solve problems, negotiate and deal with a variety of concrete variables.
· Knowledge and experience in administering CPR and minor first aid.
· Ability to establish and maintain positive working relationships.
