Public Area Attendant

Moxy St Petersburg has arrived!!! We are looking for experienced and dynamic Crew Members to join our team at the Moxy St Petersburg Downtown. This is a groundbreaking new concept hotel offering unique positions throughout our hotel operations. Are you tired of the day-to-day hotel position? Want to join a face paced, #playon vibe? Well, it is time to hang that suit in the closet and apply NOW! 

We are looking for Heart Of The House 

NOW HIRING Our HEART Of The House Crew is the true anchor to our operations. We can't have fun without being able to showcase Moxy St Petersburg Downtown. That means we are in search of dedicated, focused, driven crew members to help with our guestrooms, hallways, and public areas. We truly have to showcase our house to be the best at all times.

Wurzak Hotel Group is seeking a skilled and experienced Public Area Attendant to join our opening team at the Moxy St. Petersburg Downtown. With 163 stylish designed chic bedrooms, well-appointed functional spaces, fun & flavorful food options, and an intimate urban rooftop designed with adventure in mind, this new boutique hotel is an experiential opportunity for a team player ready to find a new home.

If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Wurzak Hotel Group is the place for you. Learn more below and become part of a team that is shaping the future of hospitality!

Our Employer Brand:

We Are Wurzak: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale.

Find out more about us on our website or click here to visit our Linkedin page!

Our Perks:

• Highly Competitive Salary
• Culture of Excellence
• Paid Time Off
• Hotel Discounts
• 401K Company Match
• Career Development
• Peer-to-Peer Recognition
• Quarterly & Annual Awards
• Inclusive work environment
• Medical, Dental, Vision, Supplemental Insurance

Position Summary

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

The Public Area Attendant maintains all front-of-the-house areas, function rooms/areas, service corridors, lobbies, storerooms, bathrooms, pool, meeting rooms, restaurants, and equipment in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.  Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting.  Knowledgeable on hotel facilities and services to assist guests as appropriate.  Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.  Impresses guests with quality and timely service in a pleasant and friendly manner.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management. 
• Reports any deviations from policies, procedures, brand standards and regulations to management.
• Complies with all guest service basics such as uniforms, name tags and proper guest greeting. 
• Knowledgeable on hotel facilities and services to assist guests as appropriate. 
• Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. 
• Impresses guests with quality and timely service in a pleasant and friendly manner.
• Maintains complete knowledge of and comply with all departmental policies/service procedures/standards; maintains complete knowledge of correct maintenance and use of equipment.
• Uses equipment only as intended.
• Anticipates guests and fellow team member needs, responds promptly and acknowledges all guests and team members, however busy and whatever time of day; be familiar with all Hotel services/features and activities to respond to guest inquiries accurately.
• Respond in positive, calm tone to guest and team members at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Greet guests as they arrive.
• All other duties as assigned by manager.

Qualifications:

The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience

• High school education or related experience. 
• Familiarity with hospitality industry practices preferred. 

Skills and Abilities

• Ability to understand and provide friendly guest service. 
• Ability to complete assigned tasks in a timely manner.
• Consistently professional attitude and behavior with effective listening and communication skills. 
• Attention to details, good organizational skills, and efficient time management. 
• Ability to follow an appropriate course of action based on policies and procedures. 
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient, and while simultaneously handling competing and changing priorities. 
• Ability to satisfy the legal requirements for employment within the jurisdiction.

About Wurzak Hotel Group

At Wurzak Hotel Group we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling career.

WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction.  Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.  

WHG is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.