What are the responsibilities and job description for the Entrylevel Desktop Support Technician position at The Mx Group?
ABOUT THE ROLE : Come join one of the Best Places to Work in Illinois as our new desktop support technician. While you’ll be primarily responsible for desktop support, you’ll frequently assist with network services and server management, gaining experience with all aspects of our IT infrastructure. You’ll become familiar with multiple computing and hosting environments, engaging with higher level tasks as your skills progress.WHAT WE’RE LOOKING FOR : Excellent customer service and communication skillsExperience in Windows Server, Linux or macOS environmentsGood terminal command skills, scripting is a plusBasic understanding of core networking principlesStrong multitasking abilities50 lb. lifting capabilityTech we work in (familiarity with any of the below topics is a plus) : Windows and macOS workstationsWindows and Linux serversActive Directory domainsVM environments, on-premises and hostedWebsite and application hosting (IIS, Apache, nginx, SQL)Network equipment such as firewalls, routers, managed switches and Wi-Fi networksNetwork services such as remote desktop, file sharing, printing, email, DNS and VPNCI / CD / CM systemsSAN / NAS storage systemsVOIP PBX and telephonyAbove all, we are looking for an energetic individual who is eager to learn and has a natural inclination toward computing. If you are the type of person who has technology projects at home, and likes to learn out of sheer interest in the topic, then you’ll be at home here.#J-18808-Ljbffr