What are the responsibilities and job description for the Lead Retail Guide - Full Time position at The Orvis Company?
At Orvis, our Sales Associates are front line Retail Guides—inspiring, outfitting, and guiding customers on their outdoor adventures.
Seeking a dynamic Lead Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, you will:
We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:
Seeking a dynamic Lead Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager, you will:
- Create a store atmosphere that is welcoming and inclusive
- Work primarily in our Fishing Department
- Serve as a brand ambassador and lead by example in a fast-paced retail environment
- Set the tone for your team to consistently deliver an exceptional customer experience
- Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love
- Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
- Fly Fishing knowledge and experience and the ability to work with all levels of anglers
- Ability to engage customers and to suggest product in an authentic and helpful manner
- Confidence in observing and coaching selling opportunities to develop the team
- Strong computer skills; ability to learn and apply business programs and assist others
- Ability to solve problems for customers and associates, handling ambiguity with sound judgment
- Reliability and responsibility to open and close the store
- Creativity and visual merchandising skills are a plus
- Ability to reach, move, and handle merchandise, reaching high and crouching low, lifting up to 30 pounds, and the stamina to execute floor sets
- Ability to lead the sales floor for extended periods of time
- Maintain a safe, clean and orderly workspace by following all safety policies and procedures
We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:
- Medical, vision, and dental coverage
- Monthly Team Incentive Program
- Employer Matched 401(k) savings plan
- Paid time off and holiday pay
- Generous associate discount, and opportunities to earn travel credits in partnership with Orvis Adventures - Travel Division
- Fly Rod loaner program