Concierge (Mon - Fri 3p-11p)

Essential Functions and responsibilities may include, but are not limited to the following:

• Greets every individual entering through the front door and announces all prospects to Sales & Marketing representative by Name
• Answers the phone to company standards.
• Accepts all incoming packages (mail, floral deliveries, etc.) for residents and departments.
• Maintains Sign-In log for all guests/visitors
• Completes and submits Maintenance Request Work Orders
• May be responsible for making photocopies, sending/receiving faxes, assisting with dry cleaning services, deliveries, etc.
• Maintains the appearance of the common areas by checking for cleanliness, burned out light bulbs, misplaced chairs, etc.
• Maintains appearance of the entryway (both inside and out) and driveway, if applicable
• Maintain Community Security by never leaving the front desk unattended without coverage.
• Maintains all community keys, if applicable
• Completes all necessary Occurrence Reports and distributes to Managers, if applicable.
• Assists with resident/ family grievances.
• Monitors the Daily Resident Safety Check-In System.
• Monitors all applicable door and building alarms, fire panel, and cameras
• Provides property security surveillance on 3rd shift, if applicable
• Ensures all emergency systems are restored and logged if applicable.
• Ensures written Medical/Emergency

Education and Experience:

• Must be 18 years or older. Exceptions may apply depending on state requirements.
• 3 to 6 months related experience preferred and/or similar training.
• Knowledge of senior living, Alzheimer's or a related dementia preferred.
• Per state requirements an active state certification & training.
• Administrative/ Clerical experience preferred.

Physical Demands and Working Conditions:

• This is a physically demanding job that could or does requires providing activities of daily living assistance to seniors and requires lifting and transferring or residents as appropriate.
• Must be able to lift, push, and/or pull 50lbs

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $14 - $15