What are the responsibilities and job description for the Night Auditor position at The Otesaga Resort Hotel?
Reports to: Front Office Manager
Job Summary:
The night auditor is responsible for registering guests, managing reservations and providing information about rooms, rates and amenities, facilitating daily closing reports, and providing end of day figures to management.
Essential Functions:
- Audit, balance, post, and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed.
- Audit, balance, prepare, verify, and report on room information.
- Prepare and input statistics and income journal sheets for the preparation of daily reports.
- Balance and close all bank ticket codes, daily.
- Run night audit nightly after insuring all revenues are in balance.
- Perform the duties of a Front Desk Clerk, including express checkouts.
Job Requirements
The Ideal Candidate will possess the following qualifications:
- A basic understanding of accounting principles and practices, a plus
- Must be able to work overnight/3rd shift 11 pm - 7 am all days of the week, including weekend shifts
- Prior hotel front desk experience required
- Prior hotel property management experience, a plus
- Exceptional computer and customer service skills
- Ability to multi-task and resolve guest issues
- Excellent verbal and written communication skills
- Possess self-motivation
- Ability to work independently
- Must be able to stand for long periods
- Must be able to communicate with guests
- Ability to work a schedule that will include evenings, weekends, and holidays
