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Payroll Specialist

THE PAPER STORE
Acton, MA Full Time
POSTED ON 1/28/2026 CLOSED ON 3/27/2026

What are the responsibilities and job description for the Payroll Specialist position at THE PAPER STORE?


Payroll Specialist

About TPS Group Holdings

TPS Group Holdings, a family of brands including The Paper Store, Uncharted and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise. Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating a space that sparks joy with every visit. 

Role Summary

As Payroll Specialist, you will be ultimately responsible for Manage end-to-end bi-weekly payroll processing for a workforce of 2,000 employees, including 150 corporate staff, distribution center personnel, and team members across 100 retail stores in multiple states

What you'll do

  • Be a TPS brand ambassador
  • Process multi-state payroll in accordance with state law in Paycom, both on- and off-cycle runs
  • Stay up to date on all federal and state laws applicable to payroll
  • Process stop-payments, reversals, and manual checks as needed
  • Manage all Payroll year-end processes in Paycom, including all W2 inquiries.
  • Prepare and file all required government reporting; annual, quarterly, monthly
  • Assist in the preparation of payroll and employee data of external audits
  • Process prior quarter and year payroll adjustments
  • Analyze payroll data and conduct regular audits to ensure accuracy
  • Reconciliation of payroll and billing discrepancies
  • Minimum Wage audits and updates in Paycom Process changes to employees’ employment and personal information in Paycom and Enhanced Time
  • Manage Outlook inboxes and respond with appropriate urgency
  • Process and provide Paycom reports requested by all departments
  • Perform internal information audits in Paycom and Paycom applicable to payroll and timekeeping
  • Support employees and managers with troubleshooting payroll and timekeeping issues
  • Sign off on employee timecards in Paycom
  • Initiate, develop, and implement process improvements
  • Process mass employee changes and imports for employee changes and pay data
  • File and organize Payroll and Employee Personnel documentation
  • Oversee system transition activities: support migration from ADP Workforce Now to Paycom, including data validation, testing, and training for managers and employees. 

Who you are

  • At least 3 years of progressive payroll experience in a retail organization
  • Experienced and proficient in the use of Paycom
  • Proficient in processing multi-state payroll in accordance with state and federal law
  • Working knowledge of federal and state laws and regulations as applicable to payroll
  • Proficient with Microsoft Office Suite; Excel, PowerPoint, Word, and Outlook
  • Experience analyzing, researching, and resolving discrepancies
  • Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
  • Maintains a high level of discretion and adheres to confidentiality standards 
  • Ability to work autonomously while paying strong attention to detail
  • Possess resourcefulness and initiative to solve problems and operate strategically and effectively
  • Collaborative & steady. You thrive in team settings, maintain a calm, consistent rhythm under deadlines, and value harmony across departments
  • Adaptable to change. You embrace new systems and processes, ensuring a smooth transition for stakeholders. 
  • Customer‑service oriented. You deliver helpful, accurate answers to employees and managers and close loops promptly.
  • Professional presentation in attire, demeanor, and appearance


TPS Group Holdings is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. 

This range reflects what the company reasonably expects to pay for this position at this location at the time of this posting.


Salary : $70,000 - $85,000

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