What are the responsibilities and job description for the On-Call Receptionist position at The Possible Zone?
ON-CALL RECEPTIONIST
THE POSSIBLE ZONE
BOSTON, MA
Non-Exempt, Part-Time
Position Overview
Join our dynamic team as an on-call Receptionist, where you'll play an essential role in maintaining our welcoming environment for students, TPZ staff members, and guests. This flexible part-time position offers the opportunity to provide valuable support during scheduled staff activities, ensuring seamless front desk operations when our regular team members are engaged. in all-staff meetings, off-site events, and overnight retreats. As an integral member of our operations team, you'll help us maintain consistent, professional service while gaining exposure to a professional office environment.
About The Possible Zone
The Possible Zone is an afterschool program that uses entrepreneurship as a framework to close the skills and opportunities gap facing young people with untapped potential. We guide students through a dynamic curriculum, including hands-on work experience and individualized career planning, to develop the personal qualities that predict future professional success.
In short, we believe anything is possible!
Key Responsibilities
Serve as the first point of contact for students and visitors, maintaining a welcoming and professional atmosphere while managing incoming calls, greeting guests, and directing them to appropriate staff members or meeting locations.
Coordinate visitor access by following established security protocols and ensuring all guests follow check-in procedures.
Handle incoming communications professionally, including answering and routing phone calls, taking messages, and responding to general email inquiries according to company protocols.
Support basic administrative tasks as needed, such as accepting deliveries, organizing incoming mail, and maintaining the reception area's professional appearance.
Skills and Experience
Previous reception or customer service experience, demonstrating professional communication skills and a polished demeanor
Experience working with both youth and adults is ideal
Strong organizational abilities with excellent attention to detail and the capacity to handle multiple tasks simultaneously
Flexibility to work on short notice and adapt to changing schedules based on staff coverage needs
Proficiency with standard office technology, including multi-line phone systems, Google Office Suite, and general office equipment
Strong verbal communication skills, and demonstrated ability to operate in fast-paced environments
Passion for youth development and education, and belief in the power of young people to pursue and achieve their highest aspirations
Compensation
$27/hr
Hours
Friday 2:00 PM-6:00 PM
Other days as needed
Location
The on-call Receptionist will be expected to be on-site at TPZ’s Innovation Center at 31 Heath Street, Boston, on each day that they are working, not limited to but during the above mentioned hours.
DEI Statement:
We believe every member of our team and student body deserves opportunities for growth, success and inclusion. We recognize that for many of our students, staff and communities, their life journeys run through oppressive structures and systems (e.g. classism, racism, sexism) — and that’s what makes our organizational culture and work so necessary and important.
We believe that diversity in perspective, backgrounds, ethnicities and lived experience is a strength, and from that strength, we can accomplish great things with the students we serve. Together as students, staff, organizations, communities, volunteers, and partners, we are intentional about creating safe spaces where all members can speak authentically and be themselves.
We are committed to Diversity, Inclusion, and Equity. As members of The Possible Zone community, our progression along this ongoing journey raises thoughtful questions, reveals biases, and opens conversations. We celebrate one another and are unified in our commitment to young people, excellence, and innovation. This work is our shared responsibility and our opportunity to welcome all members who share in our mission and strive to provide pathways that further prepare students in achieving their desired success.
THE POSSIBLE ZONE
BOSTON, MA
Non-Exempt, Part-Time
Position Overview
Join our dynamic team as an on-call Receptionist, where you'll play an essential role in maintaining our welcoming environment for students, TPZ staff members, and guests. This flexible part-time position offers the opportunity to provide valuable support during scheduled staff activities, ensuring seamless front desk operations when our regular team members are engaged. in all-staff meetings, off-site events, and overnight retreats. As an integral member of our operations team, you'll help us maintain consistent, professional service while gaining exposure to a professional office environment.
About The Possible Zone
The Possible Zone is an afterschool program that uses entrepreneurship as a framework to close the skills and opportunities gap facing young people with untapped potential. We guide students through a dynamic curriculum, including hands-on work experience and individualized career planning, to develop the personal qualities that predict future professional success.
In short, we believe anything is possible!
Key Responsibilities
Serve as the first point of contact for students and visitors, maintaining a welcoming and professional atmosphere while managing incoming calls, greeting guests, and directing them to appropriate staff members or meeting locations.
Coordinate visitor access by following established security protocols and ensuring all guests follow check-in procedures.
Handle incoming communications professionally, including answering and routing phone calls, taking messages, and responding to general email inquiries according to company protocols.
Support basic administrative tasks as needed, such as accepting deliveries, organizing incoming mail, and maintaining the reception area's professional appearance.
Skills and Experience
Previous reception or customer service experience, demonstrating professional communication skills and a polished demeanor
Experience working with both youth and adults is ideal
Strong organizational abilities with excellent attention to detail and the capacity to handle multiple tasks simultaneously
Flexibility to work on short notice and adapt to changing schedules based on staff coverage needs
Proficiency with standard office technology, including multi-line phone systems, Google Office Suite, and general office equipment
Strong verbal communication skills, and demonstrated ability to operate in fast-paced environments
Passion for youth development and education, and belief in the power of young people to pursue and achieve their highest aspirations
Compensation
$27/hr
Hours
Friday 2:00 PM-6:00 PM
Other days as needed
Location
The on-call Receptionist will be expected to be on-site at TPZ’s Innovation Center at 31 Heath Street, Boston, on each day that they are working, not limited to but during the above mentioned hours.
DEI Statement:
We believe every member of our team and student body deserves opportunities for growth, success and inclusion. We recognize that for many of our students, staff and communities, their life journeys run through oppressive structures and systems (e.g. classism, racism, sexism) — and that’s what makes our organizational culture and work so necessary and important.
We believe that diversity in perspective, backgrounds, ethnicities and lived experience is a strength, and from that strength, we can accomplish great things with the students we serve. Together as students, staff, organizations, communities, volunteers, and partners, we are intentional about creating safe spaces where all members can speak authentically and be themselves.
We are committed to Diversity, Inclusion, and Equity. As members of The Possible Zone community, our progression along this ongoing journey raises thoughtful questions, reveals biases, and opens conversations. We celebrate one another and are unified in our commitment to young people, excellence, and innovation. This work is our shared responsibility and our opportunity to welcome all members who share in our mission and strive to provide pathways that further prepare students in achieving their desired success.
Salary : $27
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