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Fire Service Technician

The Protection Bureau, a Pavion Company
Exton, PA Full Time
POSTED ON 8/5/2025
AVAILABLE BEFORE 10/4/2025

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70 U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com


Pavion and our family of companies are seeking a talented and motivated Fire Service Technician to join our security business unit.

Primary Responsibilities:

  • Performing service calls on new and existing systems
  • Service, Program, Test, and Inspect Fire Alarm Systems.
  • Ensure equipment is functional and operational.
  • Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
  • Replace system components as assigned; panels, audible/visual alarms, etc.
  • Provide technical support to Customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers.

Basic Qualifications:

  • High School diploma or equivalent, plus two (2) years of technical school, electronics training or equivalent military training
  • 2 years working in the electronic field where AC/DC theory is used on a daily basis
  • 2 years working networking of computers, operating MS Office, and Windows XP, (or equivalent).
  • 2 Years of Technical school, electronics training or equivalent military training
  • Should have knowledge of the products that Pavion uses.
  • Proper hand and power tool operations and safety
  • Ability to read blue prints and schematics
  • Must be familiar with analog/digital multi-meter
  • Ability to wire and troubleshoot relay logic
  • Ability to solve practical problems and carry out responsibilities with minimal supervision
  • Ability to finish any type of projects
  • Ability to organize workload for effective implementation
  • Ability to write correspondence and present information in one-on-one and small group situations
  • Strong customer communication skills
  • Ability to interact effectively at all levels and across diverse cultures
  • Ability to function as an effective team member
  • Ability to adapt as schedules change
Preferred Qualifications:
  • DMP,Bosch experience preferred
  • EST knowledge a plus.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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