What are the responsibilities and job description for the Host position at The Qui Korean BBQ & GRILL?
Job Summary
We are seeking an enthusiastic and friendly Host/Host to join our team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a positive dining experience. You will manage reservations, greet guests, and assist in seating arrangements while maintaining excellent guest relations.
Responsibilities
- Greet guests warmly upon arrival and provide them with a friendly welcome.
- Manage the seating chart and ensure efficient table turnover.
- Assist guests with reservations and accommodate walk-ins as needed.
- Communicate effectively with the kitchen and waitstaff to ensure smooth service.
- Handle guest inquiries and concerns promptly, providing exceptional customer service.
- Maintain cleanliness and organization of the host/host area.
- Utilize POS systems for managing reservations and tracking guest preferences.
- Uphold hospitality standards to enhance the overall guest experience.
Qualifications
- Previous experience in a restaurant or hotel setting is preferred but not required.
- Strong communication skills with an emphasis on phone etiquette.
- Excellent guest services skills with a focus on customer satisfaction.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a passion for hospitality and guest relations.
- Must be able to work flexible hours, including evenings and weekends.
Join our team as a Host/Host and contribute to creating memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Expected hours: 13 per week
Shift:
- 10 hour shift
- 8 hour shift
- Night shift
Work Location: In person
Salary : $13