What are the responsibilities and job description for the Telephone Interviewer (Student Wage) position at The Rector & Visitors of the University of Virginia?
Overview – The Center for Survey Research (CSR) was founded in 1988 and has grown into a full-service academic survey research facility. The vast majority of studies conducted by CSR are on behalf of public institutions, primarily local governments and state agencies. CSR does not conduct any sales calls or partisan political research. Much of the data collection at CSR is handled by the CATI lab. This process involves a variety of activities related to telephone surveys, mail surveys, and web surveys. All necessary training on computer systems used in the lab is provided by CSR. This position offers Telephone Interviewers valuable research experience, flexible hours, and a friendly work environment.
Prior Experience – No prior experience required. Preferred experiences include positions involving customer interactions (retail, food service, etc.), working in an office, or telephone interviewing/phone banking.
Job Responsibilities –
- Conduct reminder calling to potential respondents and complete telephone interviews.
- Carefully enter data from paper surveys on a computer.
- Stuff envelopes for large scale mailouts of paper surveys.
- IF FLUENT IN SPANISH, translate surveys and related materials from English into Spanish.
- Additional tasks and responsibilities may be assigned based on need and skillset.
Hours – The CATI lab schedule is determined by our current projects, sometimes we will be open 5-7 days a week 9am-8pm, other times hours will be more constrained. Shift sign-ups are flexible, just a matter of communicating with the supervisory team on your availability. Minimum weekly hours are 10 hours per week, though a 15-hour minimum is preferred.
Pay – Starting Pay is $15.00 per hour.
Location – CSR is located at the Weldon Cooper Center for Public Service, located at 2400 Old Ivy Rd, Charlottesville, VA 22903. There is parking at this location as well as a bus line that goes through the UVA grounds. Opportunities for remote work are available.
How to apply – Email your resume, availability, and any other information that may be important for us to know to catisups@virginia.edu.
MINIMUM REQUIREMENTS
Education: Current UVA student
Experience: None
Licensure: None
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
Salary : $15
