Donor Relations Director

Overview

REPORTS TO:     Divisional Development Director       

SUPERVISES:      Development and Donor Relations Administrative Assistant (co-supervision with DDD)                               

STATUS:               Exempt                                         

SCHEDULE:         Full time

BENEFITS:

• A great place to work while helping some of Ohio and Kentucky’s most vulnerable individuals.
• Generous paid time off every year that includes 13 Holidays, 10-20 days of accrued vacation, 3 personal days and 12 sick days
• Comprehensive health care coverage with low-cost, low-deductible employee premiums and co-pays
• Eligibility for supplemental insurance plans including Voluntary Long-Term Disability, AFLAC and Voluntary Term Life, Flexible Spending Account, Tax-Deferred Annuity Plan (TDA)
• Pension Plan, no employee contribution

FUNCTION:

The Donor Relations Director (DRD) will play an integral role in the success of The Salvation Army’s major gift fund development efforts. This position will focus on building major donor relationships throughout the SWONEKY Division with particular emphasis in Greater Cincinnati and regions in Ohio. This position will lead all major gift strategies and communication associated with the discovery, cultivation, solicitation, and stewardship of major gifts.  The DRD will bear the primary responsibility for managing his/her major donor portfolio for Divisional fundraising and in command of a high-end portfolio of donors and prospects within this geographic area.  In this role, the DRD will identify, cultivate, solicit, acknowledge, steward and upgrade major gift prospects and donors, acting as the primary contact between The Army and all major donors and seeking to engage these donors with The Salvation Army for long term partnerships and potential gift planning strategies. It is expected this position will be out in the field over 50 percent of the time and attend regular staff meetings.

Responsibilities

• Establishes and creates a strategic communications plan to identify, educate, cultivate, and solicit gifts for all major donors each fiscal year.
• Manages a portfolio of 125 major donors, following the prescribed strategic communications plan that is personalized for each donor.
• Establishes and works to meet annual goals for each major donor and for the major gifts program each year and becomes familiar with the fundraising needs/priorities of DHQ and region
• Leads in all one-to-one solicitations, gift acknowledgement and stewardship communication of major donors, traveling and meeting with donors as necessary.
• Works in close conjunction with other fund development officers, ensuring collaboration between direct mail, foundation, corporate, and gift planning efforts.
• Works in close collaboration with local corps officers, program directors and fund-raising staff, representing local Army resource development needs based on the residence of prospective donors.
• Helps shape overall policies and strategies to continually increase major gifts revenue and program growth.
• Provides assistance and leadership for written proposals to major donors.                                                                        
• Provides support for new donors, pledge donors campaign donors, and recurring donors
• Enter all donor interactions into Salesforce as it pertains to major donors
• Help marry direct mail and online efforts as it pertains to major donors
• Performs other related duties as assigned

Qualifications

• Bachelor’s degree and a minimum of five years’ experience in a non-profit fundraising role with a proven record of success.
• Effective interpersonal skills and excellent written and oral communication abilities.
• Proven expertise in building and maintaining positive relationships with diverse individuals.
• Should enjoy problem solving and should exude energy and initiative.
• A high level of comfort with direct donor interaction, including discussions of personal and family finances and asking for donations is a must.
• Able to work independently in a complex environment, managing multiple projects and conflicting priorities.
• Willingness to travel regularly.
• Demonstrated ability to set and achieve goals as well as meet deadlines.
• A proficiency in Word and Excel, as well as experience with donor tracking and/or CRM database software (Salesforce) is preferred.
• Well-developed oral and written communication skills.
• Desire to learn and be a collaborative team player
• Must embrace and support The Salvation Army’s mission and a heart for serving.
• Professional certification (CFRE) a plus.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability or protected veteran status.

The Salvation Army’s Mission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible. Its ministry is motivated by the love of God.Its mission is to preach the gospel of Jesus Christand to meet human needs in His name without discrimination.