Support Specialist

Purpose:

Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.

Summary:

Observe people, places, events, and report or correct situations detrimental to the status quo.

Primary Duties and Responsibilities:

· Present a positive, courteous, professional role model at all times

· Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules

· Regularly perform urine screens, client room and property searches, and document findings in SAM

· Document all client behavioral issues and concerns in SAM for therapist review

· Give oversight to clients regarding their assigned chores and duties

· Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist

· Assist in intake process through searching, laundering and inventorying personal property

· Supervise and direct clients during fire, bomb threats, and tornado drills and events

· Oversee clients during meal times and smoke breaks

· Accompany and supervise clients during outside and specified inside activities

· Maintain client sign out sheet ensuring that individuals are signing on and off the property

· Report in writing on maintenance work order forms all things requiring repair

· Clean beds of clients after discharge

· Participate in all face-to-face and electronic staff development sessions as required

Qualifications:

• Ability to assess, defuse and bring resolution to abnormal situations
• Experience with substance abuse or mental health population preferred
• TB Test and police clearance
• Authorization to work in the United States
• Working knowledge of HIPAA preferred

Education/Experience:

• High School Diploma or equivalent

Computer Skills:

• Ability to use a computer keyboard
• Proficiency with Microsoft Office Applications, Internet, and E-mail
• Experience using electronic medical records preferred

1. Reasoning Ability:

• Understand and work within The Salvation Army and Harbor Light Mission Statements
• Possess an excellent working knowledge of The Harbor Light policies and procedures
• Ability to hear and understand information and ideas presented through spoken words and sentences

2. Certificates and Licenses:

None required

3. Physical Demands:

• Ability to lift 25 pounds
• Frequent walking, bending, and standing for long periods of time\
• Capability to visually inspect packages, equipment, and fixtures, as well as observe people and events

4. Work Environment:

• Residential housing facility
• Stationed at a desk during non-event encounters

5. In addition: Must be highly organized, motivated, a self starter with the ability to multi-task, be creative.

From time to time duties and responsibilities that are not outlined in this job description may be added, deleted or changed at any time at the discretion of Management.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Work Location: One location

Salary : $16 - $0