What are the responsibilities and job description for the External Communications Manager position at The Salvation Army National Headquarters?
Supports the Director of Communications as contact for incoming internal and external news requests; triages those requests and is responsible for helping to identify spokespersons at NHQ or in the Territories; responsible for social media and owned digital channels, and serves as contact to internal and agency teams on social media strategy and content on Facebook, Twitter, Instagram, and LinkedIn; serves as the primary communications contact for corporate partner communication efforts, supports the Director of Communications during emergency response situations involving National Headquarters, Territorial and Divisional Headquarters and other emergency responder agencies as may be involved; works with the Web Communications Manager to utilize the national web site as a dynamic public relations tool for The Salvation Army and maximizes their capabilities in building a loyal e-community; identifies ways to merge proactive media activity with online content; assists the Director of Communications in managing the on-going relationship with the Army’s national public relations agency.
Researches, writes edits and distributes press releases, articles, opinion pieces, brochures, etc., ensuring communications are technically correct and error-free. Provides training as requested on branding, effective media relations, public relations, media interviewing, crisis communications, social media strategy, and other public relations topics. Participates in planning of national conferences and training resources. Provides pre-print proofreading of all departmental documents prepared for print publication.
Education and Experience:
Bachelor’s degree from an accredited college or university in Public Relations, Journalism, Communications, Marketing or related field and three to five years’ experiencein related field at an organization.
Ability to write original copy, content and promotional materials. Ability to edit and proofread news releases and publications. Good working knowledge of various content management systems, especially those used at NHQ such as Hootsuite, Tweet deck, Facebook Business Manager, etc.
Job Type: Full-time
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
COVID-19 considerations:
All employees and visitors must wear a mask, socially distance and frequently sanitize.
Education:
- Bachelor's (Required)
Experience:
- Communications: 5 years (Preferred)
Work Location: One location